Account Manager

Posted 18 Days Ago
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Jakarta, DKI Jakarta
Senior level
Industrial • Manufacturing
The Role
The Account Manager will manage customer relationships, drive sales, report on performance, and mentor junior staff while ensuring customer satisfaction. Requires technical knowledge and strong sales experience.
Summary Generated by Built In

Job Responsibilities  

  • Managing existing customer relationships to meet and exceed target revenue and profit
  • Managing price, product mix, and implementing cross-sell and upsell programs at existing accounts 
  • Identifying new sales opportunities and converting these opportunities to Food and Beverage customers 
  • Managing the sales funnel; CRM reporting on customer account opportunity, performance, needs and risks  
  • Responding to customer proposal requests in your territory 
  • Educating customers on new product developments and application advances 
  • Tracking (at least monthly) his or her account(s)’ business performance 
  • Managing account conflicts  
  • Leveraging resources when appropriate to help his or her account(s) grow (e.g., requesting support of leadership, managing promotions, communications, newsletters, social media, etc.) 
  • Defining the sales forecast (financial / value chain forecast)
  • Planning and replenishing dosing equipment with technical customer service 
  • Assisting marketing with pricing policy and competitive intelligence
  • Training and mentoring junior and newly on boarded sales resources

Job Requirements / Skills 

  • Bachelor degree in Engineering/ Chemistry/ Food Tech/ Microbiology 
  • Has experience in similar roles and industry at least 5 years
  • Strong sales knowledge  
  • Experience closing new and existing customer sales opportunities 
  • Experience in managing technical customer service 
  • Technical knowledge in the relevant sector is preferred 
  • Experience using sales admin and CRM tools and technology is required 
  • Driving Experience is a must 
  • Proficient in the English language 
  • Strong communication skills, both written and verbal, with the ability to convey complex 

 
   

Top Skills

Crm Tools
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The Company
Wilmington, DE
5,522 Employees
On-site Workplace
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents.
Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.

For additional information about Solenis, please visit www.solenis.com or follow us on social media

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