Account Manager

Reposted 15 Days Ago
Be an Early Applicant
2 Locations
Junior
Big Data • Information Technology • Other • Security
The Role
As an Account Manager, you will develop and sustain business relations, manage client accounts, and drive sales revenue for a range of identity accounts while ensuring exceptional client experiences. You will also support marketing strategies and work with internal teams to address client needs.
Summary Generated by Built In

Description
About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Identity Verification Sales delivers the largest contribution of revenue to GBG and has a team of talented individuals who continually look to exceed client expectations through expert advice and industry best practice. The right individual will work to develop and expand the relationships within a set portfolio of existing GBG customers.

The role

Working closely with the Customer Success Sales Manager and Senior Management team, the role is to ensure the generation and growth of sales revenue from a nominated portfolio of Identity accounts.

What you will do

  • Deliver an exceptional experience for GBG clients by helping them with business challenges and new requirements.
  • Articulate the value and business benefits of the complete range of GBG products and services.
  • Personally concentrate on larger opportunities and provide direction and sales engagement support whilst leading accounts.
  • Engage with clients at both strategic and operational levels and be the demonstrable lead person for all client engagements.
  • Working closely with all GBG internal stakeholders to ensure client and sector challenges are built into our Product Roadmap
  • Grow GB's overall revenue and margin
Requirements
What we are looking for
  • To develop and sustain a viable business plan and pipeline to support commercial objectives, including the identification of opportunities, qualification, sale and closure.
  • To manage all aspects of the relationship between GBG and its clients at both a commercial level and technical level, using the most appropriate resources
  • To deliver specific value propositions to customers through consultatively understanding all client requirements, challenges and problems
  • To update pipeline and activity information for management reporting
  • To advise on, and support the delivery of, a tactical marketing plan into nominated industry sector(s)
  • Exceed all minimum standards of performance.
  • Experience of managing relationships across large corporate organisations to grow revenue streams, with the ability to operate at all levels with a business.
  • Strong understanding and relevant experience of the Financial Services and Online Gambling marketplace.
  • Ability to understand and present complex solutions into a simple, value proposition.

Behaviours we'd like to see

Benefits
To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also check out our career site .

Why not apply and make life@GBG work for you?

Top Skills

Business Development
Client Management
Financial Services
Identity Verification
Online Gambling
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The Company
Atlanta, GA
1,097 Employees
On-site Workplace
Year Founded: 1989

What We Do

Global digital identity and fraud solutions, working to create a world where everyone can transact online with confidence

Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online.

Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world's best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia's biggest banks and European household brands.

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