It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About us
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.
Our Account Management Professional:
• Maintain E2E cycle management for a portfolio of B2B customers from the IT industry to close deals/ increase revenue
• Maintains accurate customer master record including licenses, software, and service contract expiration dates; shipping address; updates customer contact information in the CRM or other available tools required by the business
• Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answers customer inquiries via e-mail to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Utilizes existing client relationships to generate referral new business leads
• Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintains a business partnership
About you
You are:
• Pro-active!
• Great storyteller and an even better listener
• Thinking outside the box to drive positive improvement
But you also:
• Have excellent communication skills: written and verbal required.
• Demonstrate ability to meet deadlines
• Are a team player willing to share learnings from successes and challenges alike
• Have an authentic approach
• Fluently speak English
• Have previous sales/customer service experience
About our offer
Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:
• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Chance to practice foreign language skills and attend different trainings
• Various opportunities for career development and growth within the company
• Free access to LinkedIn Learning Platform
• Hybrid type of work
• Modern office space with free coffee and hot beverages
• Recognition awards
We do not finish with the good news, because we have:
• Impressive parties
• Lots of social events
• Company discounts
• A unique open-minded culture
• Fresh, lively and friendly work environment
• Trending TikTok and Instagram accounts
• Inspiring leaders
We promise our recruitment process is not scary. It is even fully remote. Apply now!
#IngramMicroBulgaria
#LI-Hybrid | #LI-DI1
Top Skills
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
