The IT Manager will lead the management of IT services and systems, ensuring efficient infrastructure, application management, and IT operations. Responsibilities include overseeing security strategies, managing budgets, leading a team of IT professionals, and contributing to pre-sale activities. The ideal candidate will possess strong technical and leadership skills to align IT initiatives with organizational goals.

The Customer Success Representative will enhance customer service processes and ensure timely resolution of customer issues. Responsibilities include onboarding new clients, educating them on features, upselling products, and improving customer feedback channels. The role requires maintaining professionalism and preparing reports on customer feedback and retention rates.

The Sales Development Representative will analyze market trends, identify potential customers, conduct outbound prospecting, qualify inbound leads, collaborate with marketing and sales teams, and improve customer communication to drive lead quality and business growth.