Togetherwork

United States
212 Total Employees
Year Founded: 2015

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Jobs at Togetherwork
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Software
As a Customer Support Representative, you will assist customers with software issues related to online registration and payment options for dance studios. Your role involves troubleshooting, answering inquiries, and collaborating with development and QA teams. You will also document FAQs and user stories while ensuring clients have a great experience.
Software
As a Customer Support Representative, you will provide Tier 1 and Tier 2 support for a SaaS application, manage customer inquiries, troubleshoot issues, and improve internal processes. Collaborating with various teams, you will independently resolve technical problems and enhance customer experience within six months of starting.
Yesterday
Mission, BC, CAN
Software
As a Support Specialist at Togetherwork, you will assist clients with their software needs by troubleshooting issues and providing solutions. Your role involves responding to inquiries through phone and ticketing systems, collaborating with product and development teams to enhance software performance, and creating knowledge-based documentation.
Software
The Business Development Representative will manage the sales pipeline, converting trial users into customers, driving upsells, supporting partner sales teams, and tracking sales metrics in CRM tools. This role involves engaging with potential customers and highlighting the value of the company's digital waiver solutions.
2 Days Ago
Remote
Petare, Caracas, Sucre, Miranda, VEN
Software
The Customer Success Specialist guides customers post-sale to ensure a positive onboarding experience, promotes platform features, conducts training sessions, gathers feedback, analyzes usage data, and develops retention strategies to prevent churn.
Software
The Customer Support Team Lead oversees customer support operations, mentoring the team, resolving escalated issues, and improving support processes. Responsibilities include managing agents, analyzing support inquiries, onboarding new members, and collaborating with other teams for better service delivery.
Software
The Configuration Specialist manages client software configurations, ensuring accuracy and quality. Responsibilities include implementing configurations based on specific requirements, troubleshooting issues, supporting QA processes, and maintaining documentation for training. Collaboration with the Solutions Consultant team and continuous improvements during onboarding are key elements of this role.
Software
The Migration Specialist will manage and support the migration process for clients, ensuring smooth data transfers and addressing concerns. Responsibilities include customer support, internal communication, troubleshooting technical issues, and maintaining documentation throughout the transitions.
Software
The Customer Support Specialist will assist customers with payment processingrelated inquiries via phone, email, and Zendesk. Responsibilities include troubleshooting payment issues, escalating concerns, managing time-sensitive tasks, and educating customers about best practices. The role emphasizes ownership of customer requests and contributing to knowledge documentation.
Software
As a Software Support Specialist Intern, you will assist clients by addressing software-related questions and troubleshooting issues. You will collaborate with product and development teams to enhance product functionality while documenting FAQs. The role emphasizes problem-solving, communication skills, and a willingness to learn about company products and client needs.
Software
The Senior Director of Marketing at Togetherwork will lead the marketing efforts for the Pet Care Product Group, focusing on demand generation, product marketing, and brand management. Responsibilities include developing marketing strategies, optimizing revenue funnels, managing budgets, and leading a marketing team to achieve aggressive growth targets in the SMB SaaS sector. The role includes collaboration with sales and customer success teams while overseeing digital marketing and campaign execution.
13 Days Ago
Remote
Community Association of Pocono Farms, Township of Coolbaugh, PA, USA
Software
The Senior Director of Marketing will lead the marketing efforts for the Associations Product Group at Togetherwork, focusing on strategy, execution, and brand management across multiple business lines. Responsibilities include managing marketing teams, developing targeted marketing strategies, and achieving revenue goals through effective campaigns.
22 Days Ago
Remote
Community Association of Pocono Farms, Township of Coolbaugh, PA, USA
Software
The Account Manager will oversee a portfolio of enterprise accounts, focusing on customer success, retention, and growth. They will engage with clients to understand their needs, drive product adoption, and collaborate with cross-functional teams to enhance customer experiences and identify expansion opportunities.
23 Days Ago
Remote
Community Association of Pocono Farms, Township of Coolbaugh, PA, USA
Software
The Director of Partnerships is responsible for driving the strategy and execution of partnerships and integrations. This role focuses on maximizing revenue through upselling, cross-selling, and maintaining existing partner relationships while collaborating with teams across the organization. Success is measured through revenue growth and retention.
23 Days Ago
Remote
2 Locations
Software
The Marketing Manager will drive lead generation and brand awareness for Togetherwork's Petcare vertical through social media, content creation, and event management. Responsibilities include developing and implementing marketing strategies, analyzing data for optimization, managing trade show operations, and collaborating with various teams to achieve marketing goals.
23 Days Ago
Remote
Community Association of Pocono Farms, Township of Coolbaugh, PA, USA
Software
The Business Development Representative is responsible for expanding the client base by executing lead follow-ups, cold prospecting, and fostering new business relationships. They will engage potential customers, set meetings with internal Account Executives, and discuss products with clients. Successful candidates will have experience in sales and achieving quotas.