Search the 11 jobs at Togetherwork

The Customer Success Specialist ensures exceptional customer experiences post-sale by driving adoption, loyalty, and providing onboarding support. This role involves customer engagement, training, feedback collection, and data analysis to optimize product usage and retention strategies.

As a Product Manager, you will enhance our software products by defining outcomes, collaborating with teams, and ensuring timely delivery of features while focusing on user interface features and APIs.

As an Account Manager, you will manage and expand relationships with Enterprise accounts in the Petcare vertical. Your role includes driving customer retention, managing renewals, and identifying growth opportunities through strategic communication and insights from customer data. You'll work closely with clients to ensure satisfaction and advocate for product enhancements, while maintaining detailed records of interactions and agreements.

The Salesforce Administrator will be responsible for building, maintaining, and optimizing Togetherwork's Salesforce infrastructure, providing end-user support for over 300 users, managing the internal support queue, and executing Salesforce enhancements. The role involves collaboration with various stakeholders and participation in strategic initiatives.

The Lead Developer is responsible for guiding the development team by prioritizing support-related tasks, conducting code reviews, mentoring team members, and ensuring adherence to development standards. The role involves effective communication with clients and addressing critical issues proactively to maintain high-quality development output.

The Implementation Developer will create and implement enterprise-level solutions by utilizing established development standards. Key tasks include SQL development, backend and frontend software enhancement, cross-functional team collaboration, and ensuring high-quality code and client satisfaction.

The Implementation Lead Analyst will oversee professional services analysts, ensure adherence to business rules and high-quality project artifacts, mentor team members, and collaborate with management to monitor timelines and budgets. The role requires strong communication skills and the ability to assess client requirements while promoting best practices within the team.

The Payroll Specialist will process payroll accurately and on time for multiple clients, serve as the primary contact for inquiries, maintain payroll data, generate reports, and ensure compliance with payroll regulations. This role requires excellent attention to detail and strong client service skills.

As a Product Leader, you will develop and execute strategies for client retention and enhance operational excellence, oversee product profitability, lead cross-functional teams, manage client concerns, and foster a high-performance culture.

The Marketing Manager for Higher Education at Togetherwork leads marketing functions, develops strategies to generate leads, executes marketing campaigns, manages events, and tracks performance metrics. This role collaborates with the sales team and includes responsibilities in strategic planning, campaign deployment, and data analysis.

The Client Representative is responsible for client communication, issue resolution, and documentation, as well as facilitating and implementing solutions. This role involves technical analysis, maintaining product knowledge, collaborating with internal teams, meeting service level agreements, and recommending process improvements to enhance client experiences.