TAL Australia
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The Insurance Consultant role focuses on outbound call centre sales, aiming to achieve monthly sales targets by educating clients on insurance products and guiding them through their options. Responsibilities include maintaining records, generating quotes, and providing exceptional customer experiences in a hybrid work environment.
The Senior Analyst will lead Technology Risk Management strategies, oversee risk management activities, provide risk assessments for changes, and manage incident responses. The role involves collaboration with various teams for comprehensive risk management and requires mentoring a dedicated team.
The Tele Interview Consultant conducts outbound telephony calls to gather health and lifestyle information from clients through an online application. Key responsibilities include managing interview schedules, ensuring service quality, responding to inquiries, and participating in team collaboration and process improvement efforts.
The Dialler Analyst will design, build, and optimise outbound contact centre campaigns using Genesys Cloud CX, monitor campaign metrics, collaborate with teams, troubleshoot issues, and produce performance analysis.
The Commercial Analyst supports financial management within TAL's Performance & Expense Management team. Responsibilities include month-end reporting, budgeting, forecasting, and providing commercial insights. The role involves stakeholder management, analysis of performance drivers, and contributing to strategy formulation for sustainable financial performance.
As a Strategy Manager, you will shape the strategic direction of TAL, conducting market analyses, developing strategic plans, and collaborating with senior leadership. You will also evaluate M&A opportunities and innovate customer-centric propositions, leveraging your expertise to drive strategic initiatives that align with TAL’s corporate goals.
The People & Culture Risk Manager leads the risk management efforts within the P&C team by identifying, mitigating, and reporting risks. They oversee annual control testing, incident management, and compliance frameworks while providing education on risk and establishing a strong risk culture across the organization.
As an Actuarial Analyst in Group Risk, you will assist in enhancing the efficiency of valuation processes, oversee valuation models, support finance deliverables and product pricing, and provide insightful analysis to improve business outcomes.
The Senior Manager - Financial Risk will oversee TAL's financial risks, manage risk policies, and provide risk and compliance advice. The role involves collaborating with business and actuarial teams to enhance risk governance and oversee product sustainability. It includes leading the design and implementation of key risk frameworks and presenting outcomes to senior management and committees.
The Reporting and Data Analyst transforms raw data into insights for decision-making, focusing on data collection, analysis, and reporting. Responsibilities include creating reports and dashboards with tools like SQL, Power BI, and Tableau, as well as conducting data cleaning and mining to identify trends and inform business strategies.
The Technical Specialist provides coaching and mentoring to Case Managers on claims management, authorizes and reviews claims, interprets policy requirements, resolves customer complaints, supports the Claims Team Manager, and identifies training needs while continually improving claims processes.
The Senior Portfolio Management Analyst is responsible for analyzing premiums, calculating reinsurance premiums, ensuring data integrity, preparing month-end reports, calculating stamp duty liabilities, assisting in audits, and providing insights for decision-making. The role requires strong analytical skills and experience in financial services, particularly in life insurance.
The Senior Cyber Analyst will manage third-party technology and cyber risk, conduct risk assessments, ensure compliance, and develop governance structures. They will collaborate with technology teams, engage with third-party vendors, and maintain oversight of compliance with contractual requirements.
The Azure Cloud Engineer will collaborate with product owners and IT teams to deliver cloud solutions, manage operational requirements, and drive Agile methodologies. Responsibilities include providing technical leadership, fostering a culture of innovation, and enhancing cloud adoption across TAL.
The .NET Developer will develop and test user stories, maintain existing assets, and guide junior team members. Responsibilities include building and deploying web services, enhancing system reliability, troubleshooting, and participating in Scrum ceremonies.
The Actuarial System Specialist will support the actuarial system team by designing, testing, and implementing actuarial projection models using the Prophet platform. Responsibilities include reviewing technical specifications, performing system testing, managing data requirements, and providing support to finance operational services.
The Tele-Interview Consultant engages in tele-underwriting and interviews, managing schedules while ensuring high-quality service standards. They address queries, handle escalations and complaints, and work on process improvements within TAL's customer service framework.