Search the 11 jobs at SpotMe

The Head of Onomi Congress Solutions will lead product development, market research, and business development to grow the congress solutions revenue segment. Responsibilities include overseeing product squads, developing service offerings, enabling sales teams, and partnering with agencies while driving customer acquisition and engagement in the life sciences sector.

As a Customer Support Manager, you will lead and grow a high-performing team, ensuring exceptional customer support for a digital experience and virtual events SaaS platform. You will manage performance, resolve critical issues, and build strong relationships across departments while maintaining customer satisfaction and adherence to SLAs.

As a Customer Support Manager, you will lead and grow our Customer Support team, ensure high customer satisfaction and 24/7 support, manage team performance, and handle escalations effectively for our digital experience and virtual events SaaS platform.

The Account Manager will manage existing customer relationships, drive product usage and subscription revenue growth, generate additional revenue through services, and ensure customer success with the SpotMe platform.

The Account Manager at SpotMe is responsible for retaining existing customers and driving product usage by building trusted relationships with accounts. They will generate revenue through strategic planning, onboarding new user groups, and partnering with various teams for services like event production and IT integrations.

The Customer Support Manager will lead and grow the Customer Support team, ensuring top-tier customer experiences for SpotMe's digital events platform. Responsibilities include managing team performance, maintaining customer satisfaction, escalating critical issues, and building relationships across teams. Flexible work hours required for coordination between time zones.

The Customer Support Manager will lead and grow a team of Customer Support Specialists to ensure exceptional service for SpotMe's SaaS platform. Responsibilities include managing team performance, dealing with escalated customer issues, and developing reporting metrics, all while ensuring effective 24/7 support. Flexibility in work hours is required to overlap US and European shifts.

As an Account Manager at SpotMe, you will drive product growth and usage for existing accounts, build strong relationships with customers, and generate additional revenue through project management and services upsells. You will also partner with implementation teams and assist in onboarding new users while handling inbound requests and identifying opportunities for account expansion.

As an Account Manager at SpotMe, you'll retain and grow customer relationships with existing accounts, driving product usage and subscription revenue. Responsibilities include building trust with clients, generating additional revenue through services, onboarding new accounts, and collaborating with internal teams for successful integrations.

As an Associate Project Manager, you'll deliver virtual, hybrid, and in-person events, ensuring all projects follow quality standards and deadlines. You will coordinate with internal resources, act as a subject-matter expert on Backstage CMS, and manage live operations teams to enhance client experiences.

As an Account Manager, you will manage a portfolio of 40-70 accounts, perform services scoping, handle renewals and expansions, and report on sales activities. You will learn product systems, master sales processes, and secure renewals and expansions to increase revenue retention.