Search the 16 jobs at SpotMe

Ensure best-in-class customer experience for virtual and hybrid event platform by managing content requests, onboarding projects, data processing, and communication with stakeholders.

The Associate Project Manager will oversee the delivery of Virtual, Hybrid, and In-person events, ensuring all projects meet high-quality standards and deadlines. Responsibilities include coordinating resources, customizing event applications, and managing operational teams to provide an exceptional client experience.

As an Associate Project Manager, you will coordinate and manage Virtual, Hybrid, and In-person events, ensuring they are delivered on time and meet high-quality standards. You will utilize Backstage CMS to customize event applications and manage internal and customer teams to enhance client experience throughout the event lifecycle.

The VP Marketing will lead SpotMe/Onomi's marketing strategy, focusing on engagement with life sciences and overseeing campaigns. Responsibilities include team building, system administration, and performance analysis, aiming to drive significant growth in marketing pipeline and audience conversion over the next three years.

The Associate Project Manager is responsible for delivering virtual, hybrid, and in-person events, coordinating internal and customer teams, and ensuring high-quality standards and timelines are met. They will utilize the Backstage CMS to customize events and act as a subject-matter expert, leading operational teams throughout the event process.

The Associate Project Manager will lead and coordinate the execution of virtual, hybrid, and in-person events, ensuring high-quality standards, timely delivery, and excellent client experience. Responsibilities include managing internal and customer teams, utilizing the Backstage CMS for client apps, and being a subject-matter expert in event management.

As an Account Manager, you will manage 40-70 accounts with annual revenue between $15k to $50k, focusing on services scoping, project follow-ups, renewals, and account expansion. You will build expertise in tech sales, learn sales processes, and aim for high revenue retention and growth in your account portfolio within a year.

As the Head of Onomi Congress Solutions, you will lead the development and expansion of congress solutions, drive product innovation, manage a product squad, spearhead service development, facilitate customer acquisitions, and oversee marketing efforts.

The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.

Lead and grow the Customer Support team to ensure a best-in-class customer experience for a digital experience and virtual events SaaS platform, managing support requests, team performance, and cultivating relationships across departments.

The Account Manager is responsible for retaining and expanding relationships with existing customers, driving product usage, and generating additional revenue through project management and event services. They work closely with customers to understand their needs and ensure successful use of the SpotMe platform, responding to user requests and onboarding new accounts.

The Account Manager drives product usage and growth for existing accounts, builds relationships with customers, and generates additional revenue through services. They ensure customer success by making personalized recommendations and partnering with teams for onboarding and integration.

The Customer Support Manager at SpotMe will lead and grow the Customer Support team, ensuring top-notch customer service for the company's SaaS platform. Responsibilities include team management, performance tracking, SLA compliance, and developing relationships with Product & Engineering teams. The role requires flexibility in working hours and dealing with escalated customer issues.

Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.

The Account Manager will retain existing customers and drive product usage while generating revenue through upselling services. Responsibilities include building relationships with customers, understanding their needs, onboarding new accounts, and partnering with sales and implementation teams for account growth.

The Account Manager at SpotMe is responsible for retaining customers and driving product growth within a designated set of accounts. This includes building relationships with existing users and economic buyers, generating additional revenue through project management and integrating systems, and ensuring customer success with the SpotMe platform.