Sophos
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The Manager of Partner Success will develop and execute a strategic Partner Success program, enhance relationships with partners to drive performance, and support their growth. Responsibilities include creating partner enablement content, tracking performance metrics, and collaborating with internal teams for continuous improvement.
As a Senior Software Development Engineer In Test at Sophos, you will develop and maintain automated test systems to ensure high-quality deliverables. You will collaborate with global teams to improve internal systems, contribute to continuous improvement, and utilize your technical expertise in various technologies.
Provide technical support for Sophos' Network Security products to customers and partners via phone, email, and other channels. Troubleshoot and resolve installation issues, configuration, and network issues while documenting solutions and contributing to process improvements within the support team.
The Senior Territory Account Executive will manage sales for the Mid-Market segment, generating leads and maintaining a sales pipeline. Responsibilities include achieving sales quotas and collaborating with partners to enhance customer satisfaction and adoption of Sophos technology.
As a Senior Territory Account Executive, you will generate sales opportunities, engage with customers to understand their needs, and collaborate with partners to drive business success in the Mid-Market sector, meeting quarterly sales goals while ensuring customer satisfaction.
As Senior Legal Counsel, you'll provide expert legal guidance on commercial matters, negotiate and draft contracts, manage internal queries, and support projects focusing on legal risk. This role requires strong negotiation skills and the ability to build relationships across departments.
The Senior Behavioural Threat Researcher at Sophos will conduct in-depth analysis of Windows threats, develop behavioral protection rules, produce threat analysis reports, improve sandbox capabilities, mentor junior team members, and create clean-up rules for malware artifacts.
As an Applications QA Engineer 3, you will ensure the quality and reliability of software applications through manual and automated testing, mentor junior team members, coordinate efforts with stakeholders, and lead automation initiatives.
The Customer Success Team Lead at Sophos oversees a team of Customer Success Managers, ensuring high customer satisfaction and successful business outcomes. Responsibilities include managing team performance, resolving escalations, and collaborating with cross-functional teams while fostering innovation and professional development within the team.
The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and maximizing value throughout the customer lifecycle. Responsibilities include establishing relationships, delivering exceptional customer experience, conducting business reviews, and optimizing customer solutions.
The Customer Success Manager will enhance customer experience through scalable onboarding and engagement materials, deliver outreach initiatives, analyze customer success metrics, and implement re-engagement strategies. This role also supports revenue growth by identifying cross-sell and upsell opportunities and conducting effective post-onboarding check-ins.
The Threat Analyst - Tier II role involves monitoring, detecting, and responding to cyber threats in customer environments. Responsibilities include conducting threat hunting, guiding Tier I analysts, onboarding new staff, providing security event responses, and reporting on threat intelligence. Collaboration with other security teams is crucial for improving operations and minimizing threats.
The Senior Environmental Manager at Sophos will lead environmental initiatives within the ESG framework, focusing on compliance and strategic alignment with corporate sustainability goals. Responsibilities include developing environmental strategies, ensuring regulatory compliance, managing GHG emissions data, conducting materiality assessments, collaborating with internal and external partners, and delivering training on sustainability.
The Payroll Administrator will support payroll processing for the AMS region, coordinate with outsourced payroll providers, maintain payroll records, administer employee benefits, ensure compliance with payroll laws, and assist in audits, aiming for process improvement and accuracy in payroll administration.
The Senior Enterprise Architect will drive the strategic transformation across business and technology landscapes, lead the enterprise architecture lifecycle, and influence decisions for major projects. They will ensure compliance with architectural principles, develop roadmaps for IT and business integration, and support vendor assessments and troubleshooting.
As a Renewal Specialist, you will manage the renewal process for existing customers, enhancing relationships and addressing inquiries. Your role involves analyzing customer contracts, collaborating with sales and finance teams, identifying upsell opportunities, and streamlining processes for revenue optimization.
This role involves leading a cross-functional engineering product team to ensure the successful delivery of key engineering projects. Responsibilities include managing product delivery plans, conducting meetings to eliminate issues and risks, communicating program status to management, and striving for process improvements in agile project management. The ideal candidate will balance project management principles with agile methodologies to deliver business value.
The SMB Account Manager at Sophos manages inbound sales leads for small to medium businesses, coordinates with channel partners on quotes and renewals, updates CRM, and communicates with internal teams and customers to meet sales targets. The role requires excellent communication skills and proficiency in Salesforce and deal flow.
The Senior Enterprise Architect will drive the strategic transformation of business and technology landscapes, leading the lifecycle for enterprise architecture across applications, business, data, and technology. Responsibilities include crafting roadmaps, influencing decisions on project scope, and providing governance to IT and business teams while assessing vendor solutions.
The Senior Manager, Sales Engineering will lead a team of sales engineers, focusing on customer engagement and business outcomes. Responsibilities include team recruitment and development, partnership with sales leadership, input on sales strategy, and hands-on customer engagement.