The Customer Success Manager will manage strategic customer accounts in the cybersecurity sector, ensuring customer satisfaction and engagement throughout the lifecycle. Responsibilities include building relationships, monitoring performance metrics, conducting business reviews, and driving upsell opportunities. The role requires strong organizational skills and the ability to solve customer issues while enhancing their overall experience with Sophos products and services.

The Senior HR Generalist will lead HR operations in a global technology setting, coach people managers on best HR practices, manage complex employee relations issues, develop HR programs, analyze HR data for strategic insights, and mentor junior HR staff. They will also drive process improvements to enhance HR efficiency and support various HR initiatives and projects.

As a Renewals Account Manager, you will manage the renewals process for existing customers, ensuring they derive full value from Sophos solutions. You are responsible for achieving sales targets, maintaining strong customer relationships, and collaborating with various teams to mitigate renewal risks and expand business relationships.

As Senior Legal Counsel, you'll provide expert legal guidance on commercial matters, negotiate and draft contracts, manage internal queries, and support projects focusing on legal risk. This role requires strong negotiation skills and the ability to build relationships across departments.

The AI Solutions Developer will design and implement AI-based solutions, leverage cloud applications, and serve as a technical expert in Python development with a focus on API integrations from AI models. The role involves collaborating with various stakeholders to assess AI integration strategies and stay updated with industry advancements.

The Channel Marketing Specialist will be responsible for developing and measuring marketing activities to drive indirect sales growth through distributors and resellers. Key tasks include partnering on marketing initiatives, demand generation, sales team training, coordinating marketing campaigns, and managing budgets and performance reporting.

The HR Coordinator for EMEA will provide proactive HR support throughout the employee lifecycle, manage onboarding processes, ensure proper documentation, conduct HRIS audits, and handle payroll reporting. They will work closely with IT and hiring managers to prepare for new hires and manage employee matters in the region.

The Team Lead, Threat Analyst at Sophos will manage cybersecurity incident operations, guide a team of analysts, oversee investigations and responses to security incidents, and maintain knowledge of various threats and attacker methodologies to enhance threat detection and response capabilities.

The Threat Analyst role involves monitoring, detection, and response to security threats, analyzing logs and security events, training junior analysts, conducting threat hunting, and collaborating with security teams to neutralize threats while improving customer security.

Develop and operate cloud-based high availability solutions, including designing, implementing, and testing microservices and ensuring operational health with automated monitoring and incident management. Engage collaboratively within an agile team, from design through to deployment and production.

As a Senior Software Development Engineer In Test at Sophos, you will develop and maintain automated test systems to ensure high-quality deliverables. You will collaborate with global teams to improve internal systems, contribute to continuous improvement, and utilize your technical expertise in various technologies.

As a Threat Analyst on the Managed Threat Response team, investigate and respond to cyber threats in customer environments utilizing log analysis and endpoint collection systems. Provide detailed recommendations for risk mitigation and collaborate with security teams to enhance customer protection.

Provide technical support for Sophos' Network Security products to customers and partners via phone, email, and other channels. Troubleshoot and resolve installation issues, configuration, and network issues while documenting solutions and contributing to process improvements within the support team.

As a Senior Territory Account Executive, you will generate sales opportunities, engage with customers to understand their needs, and collaborate with partners to drive business success in the Mid-Market sector, meeting quarterly sales goals while ensuring customer satisfaction.

The Experience Transformation Manager will drive transformation initiatives to enhance user experience, manage a global IT Service Management team, oversee service improvement plans, and collaborate across departments to optimize processes and costs.

The Employee Experience Change & Adoption Leader is responsible for enhancing employee experience through communication, best practices, and process adoption. This role involves hosting focus groups, implementing metrics for user experience improvement, and collaborating with IT teams to drive service experience enhancements and automation opportunities.

The Senior Behavioural Threat Researcher at Sophos will conduct in-depth analysis of Windows threats, develop behavioral protection rules, produce threat analysis reports, improve sandbox capabilities, mentor junior team members, and create clean-up rules for malware artifacts.

As an Applications QA Engineer 3, you will ensure the quality and reliability of software applications through manual and automated testing, mentor junior team members, coordinate efforts with stakeholders, and lead automation initiatives.

The Customer Success Team Lead at Sophos oversees a team of Customer Success Managers, ensuring high customer satisfaction and successful business outcomes. Responsibilities include managing team performance, resolving escalations, and collaborating with cross-functional teams while fostering innovation and professional development within the team.

Lead a team of threat analysts in managing cybersecurity incidents and providing technical guidance. Collaborate with various teams to proactively detect and respond to cyber threats, develop incident response processes, and enhance threat detection methodologies.