Senior HR Generalist

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Ready to take the lead in HR operations, collaborate closely with people managers, and drive process improvements in a fast-paced environment, we’d love to connect with you!

What You Will Do

• Partner with and coach people managers on HR best practices, including performance management, employee relations, and team development, while also supporting HR Business
• Partners in delivering HR solutions.
• Develop, implement, and own regional HR programs in compliance with employment laws and regulations. Experience with US and Canada immigration programs will be an asset.
• Independently manage complex employee relations matters, including but not limited to performance management, conflict resolution, and investigations.
• Drive process improvements to streamline HR operations and enhance efficiency across programs, in collaboration with the global HR team and HR Centers of Excellence.
• Analyze and leverage HR data to identify trends, drive decision-making, and provide strategic recommendations to leadership.
• Monitor the "pulse" of managers and employees to proactively address issues and risks and escalate to global or regional HRBPs.
• Mentor and support junior HR team members, modeling best practices and fostering personal growth in HR capabilities.
• Lead and support ad-hoc projects, as assigned.

What You Will Bring

• Previous relevant experience in a global technology company
• Strong ability to navigate complex HR issues and provide sound guidance on employee relations and compliance.
• Experience influencing and coaching leaders on HR best practices.
• Solid knowledge of Canada employment laws and a commitment to expanding your understanding, with familiarity with US employment laws as a plus.
• Proven track record in leading HR initiatives and driving continuous improvement in HR processes.
• Excellent communication and interpersonal skills, with the ability to collaborate across all levels of stakeholders.
• Proven ability to manage competing priorities and maintain focus in dynamic environments.
• Proficiency with using data to inform HR recommendations and decision-making.
• A proactive, solution-oriented mindset, with the ability to anticipate challenges and address them before they arise.
• A growth mindset, eager to learn, explore new ideas, and adapt to change.

In Canada, the base salary for this role ranges from $71,000to $119,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos