Senior Territory Account Executive (Malaysia)

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

As a Malaysia-based Sophos sales team member, you will manage relationships with a group of high-value Sophos customers and prospects to develop and maintain the Sophos business while exceeding your sales targets. You will work closely with Sales Engineering, Channel, and Marketing team members.

What You Will Do

• Actively create and pursue leads and opportunities in the stated territory with the goal of selling Sophos solutions to achieve and exceed agreed sales targets.
• Qualify opportunities identified through research, internal sales teams, specific marketing campaigns, procured databases, reseller databases, and incoming evaluations to determine the size, value, structure, and business issues, and decide whether the opportunity should be pursued.
• Manage renewal, cross-sell, and new logo opportunities.
• Build relationships with key customer stakeholders, including C-level customer representatives.
• Build relationships with key channel and partner organizations within your territory.
• Identify customers’ solution requirements and engage Sales Engineering, Marketing, and Channel teams to provide support throughout the sales cycle.
• Maintain dedicated weekly adherence and commitment to the Sophos CRM of choice (Salesforce) in line with the cadence set by Sophos management reporting and forecasting standards.
• Provide accurate sales forecast information at all times to sales management.
• Collaborate with the Sophos team and contribute to the development of other team members through coaching and, when appropriate, upskilling them.
• Attend corporate and marketing events to promote Sophos to existing and potential customers. Limited travel may be required occasionally to attend out-of-state events or internal sales training.
• Establish and maintain support mechanisms to make Sophos the easiest and preferred vendor to work with, actively removing barriers to that goal and driving a positive impact on customer satisfaction.
• In partnership with existing teams, drive customer satisfaction and identify additional business opportunities for Sophos whenever possible.

What You Will Bring

• Preferably degree-educated or equivalent
• 5–10 years of software/hardware sales experience (preferred)
• Cybersecurity domain knowledge (preferred but not mandatory)
• Experience influencing senior decision-makers (C-level)
• Proven ability to develop and execute account and opportunity plans
• Expertise in managing the entire sales process, including customer acquisition, development, and retention
• Account management experience with high-value Sophos accounts
• Accurate sales forecasting experience in a reseller-based business model
• Strong conflict-handling and resolution skills
• Experience selling into complex organizational structures, including multi-level selling
• Understanding of licensing and renewal dynamics
• Ability to create and deliver presentations to C-level audiences

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos