SMDigital Partners
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The Social Media Manager will create and manage original content across social media platforms, engage with followers, and monitor social media metrics to boost the company's online presence. This role requires staying updated with social media trends and technologies to align with business goals.
Join a leading provider of digital marketing solutions and staff augmentation services as an Operations Supervisor. Responsibilities include supervising call center activities, training, and maintaining quality standards. Collaborate with management to achieve performance goals and drive improvements in processes. Qualifications include a two-year degree or equivalent experience, along with at least 5 years of contact center experience.
Seeking an experienced Tableau Analyst to design, develop, and support interactive Tableau Dashboard reports with different data sources. Must have 2+ years of professional experience in building dashboards using Tableau.
Seeking a Reporting Analyst with 3+ years of experience in Power BI to design, develop, and maintain Power BI reports and dashboards. Responsibilities include data analysis, insights generation, data cleansing, and compliance with data privacy regulations. Full-time, remote position in a BPO environment focusing on Call Center KPIs.
Monitor calls and emails, evaluate customer service performance, provide feedback, create QA scorecards, participate in team calls, require stable internet, computer specifications, noise-cancelling headset, and dual monitor setup.
The Operations Manager will lead the operational functions of the company, ensuring efficiency and effectiveness across the organization. Responsibilities include optimizing productivity, developing operational strategies, analyzing processes for improvements, and monitoring KPIs. Required skills include experience as an Operations Manager, organizational effectiveness, basic IT skills, strong leadership, communication, problem-solving, and multitasking abilities.
Seeking a creative and experienced Copy Writer/Editor/Proofreader to research, design, write, proofread, and edit digital marketing-related content. Responsibilities include reviewing and editing various content types, ensuring high editorial standards, creating compelling copy, and maintaining an editorial calendar. Full-time and part-time schedules available. Remote work with home office requirements and benefits such as monthly company bonus and paid vacation leave. Applicants must provide speed test and computer specs.
Creative and experienced Content Writer/Editor responsible for researching, designing, writing, editing, and publishing content. Will create captivating and useful content for target audience. Conduct keyword research, proofread, and edit content for various platforms. Assist marketing team in content development.