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The Customer Success Manager at SmartRecruiters will be responsible for fostering strong client relationships, optimizing product utilization, and ensuring customer satisfaction. They'll support enterprise clients through product adoption, assist in achieving desired business outcomes, and collaborate with Account Managers to drive revenue retention and identify growth opportunities.
The Sales Development Representative will drive the top-of-funnel sales pipeline by qualifying leads, engaging prospects, and setting appointments for account executives. Responsibilities include utilizing lead generation tools, creating outreach strategies, and collaborating closely with sales team members to accelerate the sales cycle, while representing the company’s mission and values.
As a Technical Integration Support Representative, you'll assist customers by managing and resolving technical integration issues, providing excellent support, implementing code fixes, and ensuring customer satisfaction, all while collaborating with team members to enhance internal processes.
The Senior Product Marketing Manager is responsible for leading product launch plans, analyzing customer feedback for product improvements, and optimizing PMM processes. The role involves developing relationships with key stakeholders, monitoring industry trends, and assessing product performance.
The Customer Success Manager will support customers in leveraging product features, ensure product adoption, define business outcomes, prepare for contract renewals, and identify growth opportunities. They will also conduct health checks on customer satisfaction, drive improvements, and advocate for customer needs.