The Customer Engagement Associate will provide support by resolving customer inquiries, managing interactions to drive bookings and upselling services, and collaborating with internal departments. The role requires maintaining accurate records, monitoring for fraud prevention, and contributing insights during presentations. Strong communication skills and familiarity with digital tools are essential, with a focus on delivering high customer satisfaction.

The Lead Digital Marketing Analyst will develop and execute comprehensive strategies across social media, SEO, paid search, video advertising, and influencer marketing. Responsibilities include analyzing audience data, optimizing campaigns, mentoring team members, and ensuring effective collaboration with creative teams to deliver high ROI marketing solutions.

The Customer Engagement Lead will oversee and empower the customer service team by setting clear performance goals, fostering a collaborative culture, managing escalated inquiries, and ensuring customer satisfaction through effective communication and operational management. This role also involves mentoring staff, utilizing CRM systems, visiting client sites, and maintaining organization within Google Drive.

The Digital Marketing Analyst will assist in social media strategies, influencer marketing campaigns, paid search management, SEO efforts, and direct marketing initiatives. Responsibilities include content creation, performance monitoring, keyword research, and participating in pitches and presentations while staying informed on industry trends.

The E-Commerce Specialist will develop and implement strategies to increase eCommerce sales, analyze website performance, create product listings, and collaborate with various teams for smooth operations. The role includes monitoring competitor activity and improving customer experience.

The Relationship Manager is responsible for building and managing client relationships, ensuring smooth communication, and providing valuable insights to enhance client satisfaction. They will also identify opportunities for upselling, oversee project management, and lead client presentations while staying updated on industry trends.

The Associate Copywriter is responsible for producing original content aligned with brand guidelines, conducting thorough research, and collaborating with teams on creative strategies. Key tasks include managing client files, participating in pitches, and staying updated on industry trends while ensuring timely delivery of high-quality copy across various mediums.

The Associate Web Developer is responsible for designing, developing, and maintaining websites using CMS platforms like WordPress and Shopify. They must implement and manage various Martech tools, collaborate on project pitches, ensure high-quality code, and stay updated on industry trends. Key performance indicators include timely project delivery and improved client satisfaction.

The Senior UI/UX Designer will lead user-centered design efforts, create high-quality UX solutions, mentor junior designers, develop prototypes, and conduct UX research. This role involves collaborating with cross-functional teams and advocating for design best practices to enhance user experiences and achieve business objectives.

The Associate Mobile Developer will be responsible for developing and managing mobile applications, implementing new features, and ensuring the application lifecycle is supported from concept to delivery. The role includes coding, testing, user interaction, and staying updated with industry trends. Key responsibilities also encompass collaborating with teams, troubleshooting issues, and enhancing user experience based on feedback.

The Project Manager is responsible for planning, executing, and finalizing projects, ensuring they meet requirements and are delivered on time and within budget. They will lead teams, manage client communications, and oversee quality assurance processes, while also focusing on continuous improvement and industry trend awareness.

As a Junior UI/UX Designer, you will create user-centered designs, conduct user research, develop prototypes, and collaborate with teams to produce high-quality UX solutions. Your role includes improving user experiences through design iterations, testing, and employing CRO strategies while staying updated on industry trends.

The SEO Copywriter/Content Writer will create, edit, and optimize articles using AI tools and SEO strategies. Responsibilities include researching keywords, maintaining brand voice, streamlining content workflows, and producing various written materials. The role demands strong editing skills and the ability to generate high-quality, engaging content that drives search performance and audience engagement.

The Research and Strategy Associate conducts comprehensive research to provide insights on brand challenges, collaborates on strategic development with teams, manages projects efficiently, and participates in industry knowledge sharing. This role focuses on synthesizing research findings, developing innovative strategies, and optimizing processes to enhance client satisfaction.

The PR Manager is responsible for developing and executing public relations strategies, managing media relations, creating content, monitoring media coverage, and organizing events. They will work closely with stakeholders to ensure cohesive messaging and drive brand visibility through effective communication and relationship-building with media and influencers.

The Community Management Associate is responsible for managing community engagement, client relationships, and project management. They track engagement metrics, support clients with onboarding and reports, and maintain organization in file management. The role requires collaboration with various teams and staying updated on industry trends.