Search the 23 jobs at ROLLER

The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.

The Senior FP&A Analyst will support ROLLER’s growth strategy through revenue budgeting, forecasting processes, and reporting. This role involves enhancing FP&A reporting, developing revenue planning models, and collaborating with key teams to drive insights and improve planning processes, ultimately contributing to strategic decision-making and operational efficiency.

The Senior FP&A Analyst role at ROLLER involves driving the growth strategy through financial planning and analysis, managing operational expenses, and enhancing reporting processes. Responsibilities include creating forecast models, collaborating with departments for revenue insights, providing monthly performance reporting, and supporting annual planning processes.

The SMB Account Executive at ROLLER will drive revenue by managing inbound leads and generating outbound sales. Responsibilities include qualifying leads, presenting ROLLER solutions to potential customers, negotiating pricing, and aligning internal resources with customer needs. Success metrics will include exceeding sales quotas and customer growth.

The Site Reliability Engineer will manage and monitor infrastructure and operations, support production environments, implement security best practices, and conduct vulnerability analysis. They will contribute to technical documentation and provide emergency support for critical issues, while also engaging in continuous improvement and professional development activities.

The Sales Enablement Specialist at ROLLER is responsible for onboarding and enabling sales teams, crafting impactful training programs, measuring the impact of sales enablement, optimizing training content, and ensuring alignment with revenue goals while collaborating with various teams to support sales success.

The Technical Support Specialist will provide technical support for customers in the APAC region, focusing on troubleshooting POS and payment systems. Responsibilities include responding to customer inquiries, learning the platform, handling technical hardware issues, and documenting bugs in JIRA.

The Data Implementation & Integration Specialist will manage the data import and migration processes for clients, ensuring data integrity and collaborating with both clients and internal teams. Key responsibilities include data transformation, API troubleshooting, documentation, and providing support and training to clients post-import.

As a Sales Development Representative at ROLLER, you will engage with inbound leads, manage the sales intake process, and set up Account Executives for success. Your role involves building relationships and capitalizing on growth opportunities through effective communication and prospect research.

The Mid-Market Account Executive will drive revenue through inbound leads and outbound prospecting. Responsibilities include conducting discovery calls, identifying customer needs, creating outreach strategies, managing pipeline, drafting proposals, and collaborating with internal teams. Success is measured by achieving sales quotas and forecasting accuracy.

As an Engineering Manager, you will guide and mentor Engineers and QA members, improve processes, engage in talent acquisition, oversee performance management, and provide technical leadership in a dynamic and collaborative environment.

The Presales Solutions Engineer collaborates with Sales, Customer Success, and Product Teams to design and present solutions for customers. They must develop in-depth product knowledge, provide API and database support, and align technical offerings with customer business needs while staying abreast of market trends.

As a Front-End Software Engineer, you'll collaborate with designers and back-end teams, enhance user interface of Angular apps, improve user experience, and ensure code consistency across applications while advocating for best practices.

The Training & Implementation Manager is responsible for onboarding new customers, managing end-to-end implementation of software solutions, providing best-practice training, and ensuring successful stakeholder engagement. The role requires strong project management skills and the ability to maintain relationships that encourage customer retention and satisfaction.

The SMB Account Executive will manage inbound leads, generate outbound pipeline, and ensure sales quotas are met. Responsibilities include conducting discovery calls, uncovering customer needs, managing a sales pipeline, and positioning ROLLER solutions to clients. Successful candidates will be driven problem-solvers skilled in building relationships and closing sales in a SaaS environment.

As an SMB Account Executive at ROLLER, you'll generate and manage sales pipelines, work with inbound and outbound leads, conduct discovery calls to understand customer needs, create tailored presentations, and exceed sales quotas while collaborating with internal teams.

As a Full-Stack Software Engineer at ROLLER, you will design, build, and maintain software solutions, enhance platform capabilities, troubleshoot production issues, and promote quality through agile practices. This role is more back-end focused but involves full-stack development.

As a Software Engineer, you will design, build, and maintain secure, scalable software solutions, primarily focused on APIs and payment integrations. You will troubleshoot issues, enhance platform capabilities, and contribute to delivering exceptional guest experiences. You will engage in continuous improvement of software craftsmanship and agile practices within a collaborative team environment.

As a Senior Customer Success Manager at ROLLER, you will manage relationships with key clients, ensuring their success by providing support and guidance throughout their journey. Your role will involve identifying risks, facilitating product adoption, gathering customer feedback, tracking performance metrics, and staying informed about industry trends to drive customer satisfaction and ROI.

The Senior Product Manager role involves driving the development of solutions for a leisure and attractions SaaS company, focusing on customer success by understanding pain points and creating user-centric strategies. Responsibilities include writing user stories, aligning stakeholders, and leading cross-functional teams to launch and improve products globally.