About ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.
ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - just to name a few!
At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it and are looking for like-minded people to join us on this amazing journey!
About the Role
As a People & Culture Advisor, you’ll play a pivotal role in supporting our people, leaders, and People & Culture (P&C) Business Partners to drive a high-performing, engaged, and thriving team culture. No two days are the same – you’ll be the go-to advisor for team leaders, a key player in employee engagement initiatives, and a champion for HR best practices that make ROLLER an amazing place to work.
This is a hybrid role, requiring regular presence in our London office to support our growing UK-based team.
What You’ll Do
- Be a Trusted Advisor: Provide first-line HR guidance to Team Leaders and managers across performance management, engagement, and development.
- Partner with Purpose: Collaborate with the P&C BP to align HR programs with business goals and build leadership capability across the business.
- Champion Employee Relations: Support employee relations cases with sound advice and documentation, promoting a fair and positive workplace.
- Drive Performance & Development: Help run performance reviews, analyze trends, and identify development opportunities and succession planning insights.
- Support Change & Growth: Assist with organizational change, including restructures and culture-building initiatives, ensuring people are informed and engaged.
- Ensure Compliance & Minimize Risk: Maintain up-to-date policies in line with UK employment law and company standards.
- Deliver Data-Driven Insights: Collect, analyze, and report on people metrics to help shape strategic HR decisions.
- Enhance Employee Experience: Help run employee engagement surveys, DEI programs, wellness initiatives, and recognition activities that make ROLLER a place where people love to work.
About You
- You’ve got 5+ years of hands-on HR generalist experience, ideally in a fast-paced, global or scaling tech environment.
- You’re confident advising leaders on people matters and coaching them through performance and development conversations.
- You understand UK employment law and can navigate sensitive employee relations issues with empathy and discretion.
- You’re a clear communicator, organized, and action-oriented – someone who thrives in a collaborative, dynamic team.
- You genuinely care about creating great experiences for employees and believe in the power of culture to drive business success.
Perks & Benefits
- Attractive compensation package
- You get to work on a category-leading product that customers love in a fun, high-growth industry! (Check out our reviews on Capterra and G2.)
- Paid time off, sick days, and paid holidays.
- 4 ROLLER Recharge days per year; additional company-wide days off to rest and recuperate.
- 16 weeks paid parental leave for primary carers and 4 weeks for secondary carers.
- Engage in our ‘Vibe Tribe’ – led by team members and dedicated to company-wide events, social activities, cause-driven campaigns, and more.
- Access to our Team Member Assistance Program – proactive support for wellbeing, coaching, learning modules, webinars, and more.
- Highly flexible work environment with an "All Access WeWork pass", depending on your location.
- Work with a driven, fun, and switched-on team that loves to raise the bar.
- Individual learning and development budget + genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with the Hiring Manager
You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Offer
If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
What We Do
ROLLER’s vision is to help create experiences that bring joy and happiness to the world. We aim to achieve this by building technology for leisure and attractions businesses, helping them to deliver amazing experiences for their guests.
ROLLER is a complete software platform for the modern attraction. Our platform is built to support the key areas of your business, and to help you improve operations, grow revenue and delight your guests.
Our innovative products include; Ticketing, Point-of-Sale, Integrated Payments, CRM, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets and more. For a full feature list visit: https://www.roller.software/feature-list
