Search the 52 jobs at Rocket Software

The Senior Technical Support Engineer leads technical support and resolution for Rocket products, troubleshooting complex issues, mentoring junior staff, and collaborating with development teams. Responsibilities include problem verification, customer needs assessment, and ongoing education on company products, while ensuring high-stakes situations are effectively managed.

The Deal Desk Specialist supports sales teams through the sales cycle, ensuring accuracy and compliance of sales transactions. They provide guidance on complex deal structures, manage Salesforce Quotes, and collaborate with various departments to expedite deal approvals. The role requires strong communication skills and knowledge of accounting principles in the software industry.

The Counsel – Employment role involves managing legal matters related to employment law and human resources, providing legal guidance, handling complaints and litigation, supervising outside counsel, and ensuring compliance with various laws. Responsibilities also include developing training, monitoring legal developments, and supporting M&A activities.

The DevSecOps Engineer will design and implement secure coding practices, enhance security testing in CI/CD pipelines, and promote best practices throughout the organization. They will serve as an expert in secure coding, automate security measures, and ensure compliance with policies while also responding to service requests.

The Senior Account Executive sells software solutions to Global 1000 clients, manages sales campaigns, ensures customer satisfaction, meets revenue targets, and collaborates with marketing and sales teams to drive new business opportunities.

The Financial Analyst III will support the Finance team by providing reporting and analysis on expenses and headcount; develop budgets and forecasts while improving overall financial reporting processes. Responsibilities include analyzing business performance, collaborating with departments, presenting findings to executives, and performing ad hoc financial analyses.

The Software Engineer II designs, develops, troubleshoots, and debugs software for enhancements and new products. They write commercial software, provide input on designs, resolve code problems, document technical topics, and work collaboratively to enhance software, ensuring compatibility with hardware.

The Software Engineer III role involves designing, developing, troubleshooting, and debugging software programs. The engineer will work on ChangeMan ZMF products primarily using Assembler and z/OS. Responsibilities include conducting code reviews, testing, and ensuring software quality while acting as a technical expert within the team.

The Software Engineer III designs and develops software programs and tools, focusing on enhancements and new products. Responsibilities include conducting code reviews, testing software, diagnosing customer issues, and delivering quality software while managing multiple priorities. This role requires expertise in mainframe assembler programming and knowledge of IBM z/OS internals.

The Manager of Software Engineering oversees a global team focused on product development and quality assurance. Responsibilities include leading the design and implementation of software features, coaching team members, managing bug fixes, and ensuring adherence to development processes. This role also requires collaborating with cross-functional teams and engaging with leadership to meet strategic goals.

The Technical Support Engineer assists customers with installation, setup, and functionality of Rocket Software products. Responsibilities include troubleshooting issues, documenting support requests, providing after-hours support, and participating in product evaluations.

The Software Engineer III is responsible for designing, developing, troubleshooting, and debugging software programs and tools. They ensure compatibility between software and hardware, understand data structures and algorithms, and deliver well-structured, tested code while participating in agile ceremonies.

The Information Developer II will create user-focused product content, ensuring clarity and accuracy while collaborating with teammates. Responsibilities include using authoring tools, performing content testing, and suggesting improvements to style guides. The role requires strong writing skills and a proactive approach to enhancing the user experience.

The Software Engineer II will design, develop, troubleshoot, and debug software for enhancements and new products, focusing on a proprietary database management system primarily through its web interface. They will maintain an existing Jakarta EE application and contribute to DevOps operations while collaborating with the team to address code issues and enhance functionality.

The Information Developer II will develop product content for various software products, focusing on user goals to create clear and concise documentation. Responsibilities include using authoring tools, collaborating with team members, and ensuring all content meets high standards. The role requires excellent communication skills and the ability to learn new technologies quickly.

The Software Engineer II will design, develop, and maintain software programs, focusing on enhancements and new products for a proprietary database management system. Responsibilities include participating in DevOps, analyzing software, and collaborating with team members on technical solutions, while maintaining high-quality coding standards.

Renewal Account Executive managing Rocket Software clients, focusing on maintaining and growing renewal rates, establishing partner/client relationships, and maximizing revenue through renewals and upsells.

The Associate Order Management Specialist will process orders in Salesforce, maintain renewal records, manage pricing and customer information, and assist customers with order-related issues. They will update Salesforce for order accuracy and ensure proper invoice delivery.

The Technical Support Engineer at Rocket Software assists customers with installation, configuration, and troubleshooting of Rocket Software products. Responsibilities include documenting support requests, collaborating with internal teams for solutions, providing after-hours support, and contributing to product knowledge through evaluations and documentation.

The Software Engineer III designs and develops software solutions for enhancements and new products, ensuring compatibility with operating systems. Responsibilities include writing modular, maintainable code, understanding algorithms and data structures, and participating in agile ceremonies while ensuring code quality and performance.