RateHawk
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The Product Lead for B2B API is responsible for achieving financial targets, developing the API product strategy, managing the product roadmap, and fostering collaboration across teams. This role also involves building partnerships, leading projects for product growth, and staying updated on industry trends.
The Head of T&D is responsible for developing and implementing training and development strategies aimed at enhancing employee growth, particularly for mid-level and leadership roles. This includes designing educational programs, managing the LMS, integrating innovative learning technologies, and leading a team focused on performance and career progression.
As a Customer Support Representative at RateHawk, you will provide front-line support via calls and emails, assisting international clients with reservations and inquiries. Your role includes distributing requests among teams and logging activities in CRM. Empathy and effective communication are essential to ensure client satisfaction.
As an Account Manager, you will maintain and develop relationships with clients in the travel industry, expand the company's presence, and provide training and support to partners. You will also analyze market conditions and ensure accurate transaction processing, while collaborating with the sales team to uncover new growth opportunities.
The Sales Manager in Singapore will promote international projects, develop sales activities, sign up and train new partners, manage commercial deals, and provide market analysis and comprehensive reporting.
The Customer Support Specialist is responsible for resolving client issues effectively via a CRM system, advising clients on bookings, and engaging with suppliers and clients. This role includes using internal databases and requires proficiency in English, alongside soft skills like kindness and stress resistance.
The Front Office Representative serves as the primary point of contact for international clients and partners, providing customer support through live chat, calls, and email. Responsibilities include assisting clients with reservations, distributing requests among departments, and logging activity in the CRM system.
The Local Support Specialist will handle calls, provide advice, and communicate with B2B partners in German, recording details in the CRM. They will also assist operational teams and manage info requests while ensuring timely updates to partners.
The API Optimization Manager is responsible for enhancing the performance and integration of API solutions for partners. This role involves monitoring metrics, analyzing KPIs, resolving integration issues, and providing strategic recommendations for improvement. It requires strong analytical skills and effective communication with both internal teams and external clients, along with a minimum of 3 years experience in the travel industry.
The B2B API Integration Launch Team Lead will manage the API integration process for partners, develop KPIs, optimize processes, ensure quality audits, maintain documentation, analyze integration data, and lead a team of integration engineers.
The Sales Manager will promote an international project, develop and implement sales activities, sign up partners, execute commercial deals, control compliance, and perform market analysis and reporting.
The Account Manager will promote international projects, expand business in the assigned region, maintain partner relationships, maximize API deals, provide training, collaborate with sales, and conduct market analysis while presenting products.
As a Local Support Specialist, you will assist B2B partners by answering inquiries, providing updates, and documenting interactions in the CRM system. You'll also collaborate with operation teams and must have strong English language skills to thrive in this role.
The Talent Acquisition Specialist will coordinate training for new employees, conduct sessions, report on their progress, support recruitment activities, and ensure training materials are updated. This role requires excellent communication and the ability to simplify complex concepts.
As a Sales Manager for RateHawk, you will promote and develop sales activities in France, focusing on building relationships with partners in the B2B travel sector. Responsibilities include signing up new partners, managing commercial deals, analyzing the market, and reporting on performance metrics. This role requires fluency in French and English and an understanding of API technology.
As a Customer Support Specialist, you will resolve client issues through a CRM system, provide expert advice on bookings, and engage with clients and suppliers via email and phone. The role requires effective communication and rapid problem-solving skills, as well as a kind and empathetic approach to client interactions.
The Sales Manager will promote and expand the company’s B2B presence in Australia, focusing on developing partnerships, executing commercial deals, and managing relationships up to the first purchase. Responsibilities include sales activities, training partners, conducting market analysis, and reporting results. The role requires readiness for travel and an understanding of the travel market.
As a Customer Support Specialist, you will resolve client issues sent through the CRM system, provide expert advice on bookings, engage with suppliers and clients via email and phone, and utilize CRM and internal databases effectively.
The Account Manager will support B2B initiatives in the UK and Ireland, focusing on account management and finance administration. Responsibilities include promoting products, managing partner relationships, API deal development, payment control, and reporting.
The Sales Manager will drive sales efforts, forge partnerships, and expand the client base, managing accounts and ensuring compliance with commercial conditions. Responsibilities include developing sales activities, training partners, participating in trade shows, and providing market analysis and reporting.