Key Account Manager Airlines

Posted 13 Days Ago
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4 Locations
Mid level
Software
The Role
Manage relationships with airline clients, oversee GDS/NDC sales, optimize operations, and drive business development initiatives in the travel industry.
Summary Generated by Built In

Description

  — a pioneering travel-tech company known for its brands RateHawk, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager Air Supply, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Europe.

Responsabilities

  • Manage and oversee GDS/NDC sales channels in a B2B environment.
  • Analyze content distribution and performance across different sales channels.
  • Monitor and optimize search and cache settings (L2B) for improved efficiency.
  • Collect and verify data on special fares, interline agreements and codeshares, ensuring proper upload in OID/PCC and further B2B channels depends on market.
  • Collaborate with cross-functional teams (development, technical specialists) to address operational issues and enhance system performance.
  • Develop and expand Emerging Travel Group’s air supply operations globally, ensuring growth and efficiency.
  • Build and maintain strong partnerships with airlines, travel consolidators, and aggregators.
  • Collaborate closely with the product team to enhance travel solutions and optimize performance.
  • Improve internal processes and drive operational excellence in air supply.
  • Support KPI improvements and contribute to business development initiatives.
  • Represent the company at industry events and meetings across different regions.
Requirements
  • Minimum 3 years as an Account Manager in the Travel industry related to air business.
  • Networking: Strong connections with airline companies, consolidators, and travel aggregators.
  • Languages: Fluent in English and Russian (mandatory). Additional languages are a plus.
  • Strong expertise in GDS (Global Distribution Systems), OBT (online booking tools) and OTA.
  • Understanding of GDS/NDC architecture is required.
  • Understanding of pricing and final price formation.
  • Travel Requirement: Global travel required, with a strong focus on Europe, the Middle East, CIS, and Russia.
Benefits
  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.

Top Skills

Gds
Ndc
Obt
Ota
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The Company
HQ: Dover, DE
257 Employees
On-site Workplace
Year Founded: 2016

What We Do

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals.

We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world.

Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.

Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents.

We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work.

Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.

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