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The Customer Success Manager at Resi Media focuses on building customer relationships to ensure platform adoption, retention, and upselling. Responsibilities include managing account success, increasing business opportunities, and driving customer satisfaction through effective communication and support.
The Payment Processing Analyst ensures smooth payment operations by collaborating with sales, providing underwriting support, and managing account maintenance. Responsibilities include analyzing transactions, resolving payment issues, updating customer accounts, and managing support tickets. The role requires attention to detail and the ability to present insights to stakeholders.
The Sales Enablement Manager will work cross-functionally with sales management and teams to enhance productivity by developing training programs, optimizing content delivery systems, and leveraging various training strategies. The role requires a focus on sales methodology, product knowledge, and process efficiency to help sales teams exceed their targets.
As a Sales Development Representative, you will engage in outbound prospecting to cold-call and qualify potential clients. Your role requires making a high volume of daily calls, scheduling appointments with prospects, and effectively communicating how Resi Media can meet their needs. You will use tools like Salesforce and Outreach while achieving key performance targets.
The Enterprise Account Executive will build and manage an account portfolio, meet sales quotas, and collaborate with internal teams to execute initiatives. Responsibilities include developing account plans, managing the sales process, educating clients about products, and cultivating relationships with business partners. Travel is required to attend meetings and events.
Resi Media, LLC, a Pushpay company, is seeking a Mid-Market Account Executive to drive consultative sales opportunities, manage inbound leads, and collaborate with internal stakeholders. The role involves presenting product solutions, guiding prospects, and managing a pipeline of sales leads.
As a Technical Support Representative, you'll provide technical support to church/non-profit partners and their end-users. Responsibilities include responding to inquiries via various support channels, tracking issues, contributing to knowledge bases, and assisting through the customer journey while ensuring timely follow-ups and reports.