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The Senior Channel Account Manager is responsible for recruiting and supervising a team of Indirect Agents within the Partner Sales Channel, driving sales performance, and ensuring an excellent customer experience. The role involves developing sales plans, training agents, managing budgets, and maintaining relationships with internal and external stakeholders to achieve sales goals and grow the subscriber base.
The Sales Coordinator role involves supporting Residential Sales teams by managing communication and providing administrative support. Responsibilities include distributing reports, monitoring data entry, managing schedules, assisting with events, and customer follow-up to ensure quality assurance.
The National Channel Manager at Optimum is responsible for maintaining and enhancing relationships with national partners. This role includes overseeing sales management, recruiting suitable partners, ensuring their training and competency, and coordinating marketing strategies to drive revenue growth through collaboration with partners, while addressing market conditions and business model adaptations.