OneMain Financial
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The Telephony Cloud Solutions Architect leads the architecture and implementation of telephony solutions for OneMain Financial. Responsibilities include designing cloud-based telephony services, collaborating with technical and business stakeholders, coaching junior engineers, and managing complex telephony solutions in a hybrid environment.
The Escalation Specialist Intermediate resolves customer complaints, ensuring exceptional service and support through effective communication and problem solving. They prioritize and manage their workload, collaborate with various organizational levels, escalate complex issues, and enhance customer experience and retention.
The Software Engineering Manager will lead and manage engineering teams in building and scaling digital lending applications. Responsibilities include aligning team activities with company goals, overseeing application stability, guiding team leads, and contributing to technology planning and product roadmap development.
The Assistant Manager at OneMain supports Branch Managers in delivering exceptional customer experiences through leadership, training, and sales management. Responsibilities include achieving sales and collections goals, developing customer relationships, presenting financial solutions, managing loan lifecycles, and training branch staff.
The Operations Optional Product Support Specialist handles customer inquiries regarding the cancellation of optional insurance products, ensuring a high-quality customer experience and compliance with regulations. The role involves processing cancellation requests, managing customer communications, and maintaining accurate account documentation.
As an Administration Specialist at OneMain, you will perform quality-driven administrative tasks, including updating policies, processing requests, creating QA programs, and managing communications with various stakeholders. Strong problem-solving and research skills are essential in this multi-tasking role, ensuring confidentiality and quality service.
The Assistant Manager at OneMain supports Branch Managers in achieving customer satisfaction through leadership and training. Responsibilities include driving sales, managing loan processes, educating customers, and assisting in staff training during the Branch Manager's absence.
The Senior Talent Acquisition Specialist collaborates with hiring managers to create and implement recruiting strategies, maintains candidate management throughout the recruitment process, coaches hiring teams, and mentors peers. They focus on attracting high-quality talent while promoting the company's brand and benefits.
The Digital Channels Product Manager will lead the product management function for web and mobile digital channels, ensuring high-quality digital experiences. Responsibilities include team management, collaboration with cross-functional teams, oversight of A/B testing, UAT processes, and maintaining compliance with accessibility standards. The role also involves managing the CMS and driving customer satisfaction initiatives.
The Verification Specialist is responsible for examining consumer loan applications, ensuring all stipulations are resolved in a timely manner, providing escalation support for complex issues, and identifying potential fraud risks. They act as a liaison between internal and external customers and focus on improving verification processes.
The Leave of Absence Specialist manages leave and ADA accommodations, ensuring adherence to federal and state laws. The role involves processing leaves, collaborating with HR partners and administrators, resolving issues, and generating reports on leave data.
The Compensation Analyst will support the administration and implementation of compensation programs, conduct market pay analysis, develop job descriptions, and assist in salary structure development. This role collaborates with HR and management to provide analytical support for annual compensation planning and compliance with legal standards.
The Sr. HRIS Analyst is responsible for the ongoing administration, maintenance, and support of the Compensation function in Workday HRIS. They collaborate with cross-functional teams to ensure compensation functions meet business needs, provide ongoing support and troubleshooting for Workday compensation, and act as a subject matter expert on HRIS and compensation related issues.
The VP/D Product Manager at OneMain is responsible for building and scaling modern credit, pricing, and data science platforms to enhance customer experiences. They lead a portfolio of capabilities aligned with business objectives and drive the transition to modern tech platforms. This role involves collaboration with senior executives, stakeholders, and Engineering Leads to deliver against the product roadmap.
The VP/MD User Experience Design and Research will lead a team to create and enhance digital experiences for OneMain's customers through web and mobile platforms, focusing on human-centered design principles, user testing, and prototyping. This role emphasizes collaboration with product managers and engineers to implement strategic UX solutions.
OneMain is seeking a Sr. Payroll Specialist to support payroll governance, compliance, tax practices, and system changes. Responsibilities include payroll processing accuracy, tax governance, reconciliation, and system integration. Preferred qualifications include a Bachelor's degree, payroll certification, and Workday experience. This is a hybrid position based in Irving, TX at OneMain Financial, a leader in offering nonprime customers responsible access to credit.
The Technology Change Control Manager will lead and mature the Change Control practice, overseeing the assessment and approval of change requests. Responsibilities include driving process improvements, coordinating cross-functional teams, and ensuring effective communication regarding changes. The role requires building strong relationships, mentoring staff, and maintaining high standards while adapting to challenges.
The Assistant Manager at OneMain supports Branch Managers by fostering a customer-friendly environment, leading branch staff, and driving sales and collections goals. Responsibilities include developing customer relationships, presenting financial solutions, training team members, and ensuring compliance with laws and regulations.
As a Payments Product Manager at OneMain, you will enhance the financial well-being of customers through data analysis, product requirements documentation, and collaboration with cross-functional teams. Your role includes refining product strategies, managing user stories, conducting live demos, and ensuring successful product launches.
The Assistant Manager at OneMain supports Branch Managers by fostering a customer-centric work environment, leading branch staff, achieving sales goals, and managing customer relationships throughout the loan process. Responsibilities include providing financial solutions, educating customers, utilizing underwriting techniques, and assisting in training team members.