VP/Director Observability Engineering

We are seeking an experienced and dynamic Vice President – Director to lead observability across the Technology organization. The ideal candidate will have a strong background in product management, a deep understanding of observability tools and practices, and a passion for building high performance next generation Observability systems that empower teams to monitor, troubleshoot, and optimize their systems. This Senior leader will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities.

Responsibilities:

• Develop product strategy and vision. Develop and articulate the product vision for observability and monitoring products.

• Define and prioritize product features and enhancements based on customer feedback, market trends, and business objectives.

• Hire, develop, and support a high performing team. Develop and empower partner teams to solve sophisticated problems and be a strong advocate for open-source technologies and solutions

• Perform product planning and execution of the vision. Create and maintain a detailed product roadmap, ensuring alignment with company goals, and customer needs.

• Collaborate with cross-functional teams, including engineering, infrastructure, and security, to deliver high-quality products on time and within budget.
• Manage the product lifecycle from concept to launch and post-launch support.

• Active and engaged customer and stakeholder engagement. Engage with customers, partners, and stakeholders to gather feedback and understand their pain points and requirements.
• Conduct regular product demos, training sessions, and webinars to educate customers and stakeholders on new features and functionalities.
• Define metrics, analytics, and measures aligned to corporate OKRs. Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.

• Analyze product usage data and customer feedback to drive continuous improvement and innovation.
• Prepare and present product performance reports to senior management and stakeholders.
• Conduct market and industry research. Stay up to date with industry trends, emerging technologies, and competitive products in the observability space.

Requirements:

• Bachelor’s degree in computer science, engineering, or a related field. Advanced degrees are a plus.
• 5+ years of experience in product/project management, with a focus on observability, monitoring, or related technologies.
• 5+ years of leading an Engineering teams
• Strong understanding of observability principles, tools (e.g., Prometheus, Grafana, ELK stack), and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Experience with data-driven decision-making and a customer-centric approach to product development.
• Passion for technology and a deep understanding of the software development lifecycle.
• Strong Cloud (AWS, GCP, Azure etc.) platform knowledge

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 
• Up to 4% matching 401(k)   
• Employee Stock Purchase Plan (10% share discount)   
• Tuition reimbursement   
• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date) 
• Paid sick leave as determined by state or local ordinance, prorated based on start date 
• Paid holidays (7 days per year, based on start date) 
• Paid volunteer time (3 days per year, prorated based on start date) 

 Target base salary range is xx-xx, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.