Search the 38 jobs at Nubank

The HR Business Partner will provide consultation to Nubank managers on HR processes, coaching them in performance improvement, employee relations, and terminations. Key responsibilities include implementing P&C initiatives, designing scalable solutions for process improvements, and ensuring compliance with HR policies and local regulations.

The Data Science Associate Manager at Nubank will lead a team of data scientists and ML engineers, develop high-performing teams, set clear team goals, oversee performance management, and translate business needs into actionable projects. This role emphasizes innovative model development and collaboration with cross-functional teams to enhance customer financial experiences.

The Learning & Development Specialist will focus on improving and implementing onboarding practices, ensuring alignment with company values. This role involves collaboration with various departments to innovate and manage onboarding products, requiring strong analytical, communication, and stakeholder management skills.

As a Senior Systems Engineer at Nubank, you will build and maintain the core data infrastructure, managing data processing clusters and collaborating with cross-functional teams. Your role involves designing and implementing scalable data solutions, troubleshooting complex systems, and leveraging platforms to improve data accessibility and usability.

The Systems Engineer (SRE/DevOps) at Nubank will work on improving infrastructure, enhancing automation for cloud services, and collaborating across teams to solve complex engineering problems while prioritizing security and efficiency. Key responsibilities include leveraging Infrastructure as Code and contributing to a data-driven approach for decision-making.

The Senior Database Engineer will manage mission-critical Oracle Database environments, ensuring high availability and disaster recovery through Oracle RAC, Data Guard, and GoldenGate. Responsibilities include performance tuning, automation of database tasks, monitoring, security compliance, incident management, and documentation. The role also requires collaboration with infrastructure teams and implementing cloud strategies while optimizing database performance and ensuring zero downtime.

The Treasury & ALM Specialist at Nubank will monitor economic developments, manage liquidity positions, maintain relationships with counterparties, coordinate debt issuances, and manage ALM portfolios. The role requires data analysis, execution of ALM strategies, and ensuring compliance with policies.

The Senior Product Ops Lead at Nubank will analyze processes, design and implement operational improvements, manage projects, communicate effectively across teams, and monitor performance to support product goals. This role involves strategic thinking and stakeholder management to enhance product operations.

The Executive Assistant provides administrative support to the executive, manages complex calendars, organizes events and travel, assists in pre-meeting preparations, and maintains filing systems. They ensure tasks are completed on time and control expenses, while supporting workplace experiences.

The Consumer Insights Specialist will perform research to collect data on trends and consumer satisfaction, aid product development, marketing strategies, and promote effective business solutions. Responsibilities include managing research projects across teams and using insights to drive strategic decisions.

The AML Ops Analyst is responsible for analyzing transactional alerts generated by the AML monitoring system, preparing investigation files for the AML & Compliance Forum, and identifying high-risk networks to escalate complex cases, ensuring compliance with AML regulations.

As a Staff Systems Engineer, you will design and maintain cloud network infrastructures, troubleshoot incidents, support network topology changes, and ensure operational excellence. You will work closely with cross-functional teams to develop solutions that meet business objectives while focusing on stability, reliability, and customer satisfaction.

The HRBP will be responsible for implementing people strategies, coaching leaders, managing performance processes, driving recruitment efforts, analyzing trends for improvement, and enhancing employee relations. This role requires effective collaboration with management and stakeholders to facilitate a positive organizational culture and support business growth.

This role involves managing an internal customer service team, overseeing training and quality management initiatives to enhance customer experience. Responsible for team performance, continuous improvement of training programs, and analysis of metrics to refine processes and maintain high satisfaction levels.

The CX Specialist will oversee customer experience operations, manage BPOs, and enhance content management. Responsibilities include workforce planning, crisis management, BPO performance improvement, and ensuring effective content creation for both internal and external customers.

The Customer Support Senior Specialist will lead headcount planning, BPO management, and content management to enhance customer experience. This role involves monitoring operational metrics, managing outsourcing partners, and promoting efficient content for customer support. Responsibilities include workforce planning, service quality assurance, and stakeholder collaboration to achieve operational excellence.

As a Product Operations Associate Manager at Nubank, you will conceptualize and manage projects, oversee customer service objectives, lead the BPO management team, and coordinate with vendors to enhance operations. You will also ensure the engagement of team members and facilitate communication across Nubank's teams while improving governance between BPOs and internal stakeholders.

As a Software Engineer in the Data Business Unit, you'll design and implement solutions for data processing, focusing on building scalable data platforms. This involves orchestrating data processing pipelines and ensuring reliability and accessibility of data. Strong collaboration and communication skills are essential, along with proactivity and a passion for solving complex problems at scale.

The Senior Network Engineer will oversee the lifecycle of connectivity infrastructure for Nubank products, including designing solutions, managing network architecture, supporting enterprise network systems, and ensuring infrastructure reliability through troubleshooting and best practices.

In the Xforce position, you will help reinforce Nubank's cultural values in Mexico, onboarding and training local teams in customer excellence. You will manage a family of over 15 peers, engage in process mapping, analyze data for decision-making, and provide constructive feedback to enhance customer experience.