Nordic Global
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The Senior Analyst - Managed Services provides technical support for Epic EHR applications, performing troubleshooting, system setup, issue management, and documentation to ensure service to complex clients. The role requires managing multiple projects, delivering high-quality customer service, and maintaining relationships with client IT and operations staff, all under the guidance of Senior Application Advisors.
The Solutions Architect will lead transformational projects by leveraging automation tools and cloud platforms, ensuring security compliance while formulating IT strategy. Key responsibilities include driving solution architecture for large-scale projects, assisting in all phases of the SDLC, and leading development teams to meet enterprise architecture goals.
The Compensation Specialist will develop, implement, and administer compensation programs to attract and retain talent, ensuring alignment with company goals and compliance with regulations. Responsibilities include analyzing market trends, managing global compensation programs, ensuring compliance, optimizing HR tools, educating employees, and driving process improvements.
The Desk Side Analyst provides technical support for hardware and software systems, resolves user issues, maintains hardware inventories, assists with technology evaluations, and may travel to off-site locations to deliver IT services. Responsibilities include troubleshooting, hardware management, and project support.
As a Senior PACS/CPACS Consultant, you will provide consulting services related to PACS/CPACS projects, applying technical expertise to build systems, mentor clients, document workflows, manage risks, and lead project status meetings, among other responsibilities.
The Proposal Specialist prepares pre-sales deliverables by coordinating with teams, managing processes, creating templates, and ensuring high-quality proposal content through editing and formatting. They also maintain the proposal content library and facilitate collaboration among stakeholders.
The Relationship Management Manager oversees the Relationship Management team, coordinating with market leaders to meet business and clinical needs, implementing technology solutions, and improving communication within the organization. Key responsibilities include establishing relationships with stakeholders, leading teams, resolving conflicts, and managing department operations.
The Analyst – Epic Application Management is responsible for EHR application design, configuration, testing and support. They monitor issues, fulfill client requests, troubleshoot problems, and improve workflows while managing multiple clients and projects. Strong communication skills and proficiency in Microsoft Office are essential.
The Scrum Master at Nordic Global is responsible for overseeing Scrum processes and coaching teams in Agile practices to enhance productivity and innovation. Key duties include leading Scrum ceremonies, facilitating communication, supporting product owners, and mentoring team members while fostering a culture of continuous improvement and accountability.
The Senior Data Scientist leads the delivery of AI/ML solutions in healthcare, mentoring data scientists and overseeing key projects. Responsibilities include designing end-to-end AI/ML solutions, fostering professional growth in the team, and advocating for data-driven decision-making.
The Application Support Analyst provides advanced support for clinical and business applications, managing support requests, documentation, and vendor relationships. Responsibilities include responding to support requests, managing documentation, maintaining vendor relationships, planning upgrades, achieving certifications, and participating in analyst-led projects. Required experience includes 2+ years in healthcare IT or equivalent position, analytical thinking, ITIL-aligned service management, and strong communication skills. A Bachelor's degree in relevant fields is required, and willingness to participate in on-call rotation may be necessary for 24x7 support.
The Desk Side Analyst is responsible for delivering IT services including hardware repairs and upgrades, maintaining hardware inventories, troubleshooting software, and supporting projects. This role requires strong communication skills and the ability to work independently and prioritize workloads to meet client needs.
The Storage Engineer is responsible for managing and resolving complex technical storage issues, coordinating with staff and vendors, and recommending technology solutions. They monitor performance metrics, provide Tier 2 support, and ensure adherence to standards while working independently and collaboratively on projects.
The Senior Data Engineer is responsible for analyzing existing data sets, defining data requirements, and performing statistical modeling to improve decision-making processes. Key responsibilities include managing projects, coaching lower-level professionals, developing reports using SQL, and delivering analytic solutions while ensuring data quality and compliance with development standards.
The Desk Side Analyst provides IT services, manages hardware repairs, maintains inventory, troubleshoots software, and assists with technology implementation. This role involves hands-on support in a timely and cost-effective manner, requiring effective communication and problem-solving skills.
The IAM Analyst is responsible for managing the organization's Identity and Access Management system, ensuring user access is controlled and compliant with policies. They create and maintain IAM programs, assist with audits, and provide guidance on account privileges, while also handling daily operations and incident responses.
The Senior Consultant - Staffing Services provides expert advice and technical support to clients by evaluating current systems, recommending modifications, and leading project management activities. Responsibilities include mentoring, team collaboration, and ensuring client satisfaction through effective communication and problem-solving.
The Proposal Manager leads the proposal development process, ensuring timely and high-quality submissions that align with organizational goals. This role collaborates with various departments, manages complex proposal lifecycles, and develops innovative strategies for winning proposals. They create impactful sales collateral and visually compelling presentations to convey essential messages, supporting the sales team in securing new opportunities.
The Interface Engineer II designs, builds, and supports HL7 interfaces using Infor Cloverleaf and Epic Bridges, ensuring technical requirements are met. They perform testing, deploy interfaces, and participate in ongoing support and maintenance of systems while collaborating with various teams to facilitate project success.
As a Senior Consultant, you will provide consulting services on Epic-related projects, mentoring project teams, troubleshooting systems, documenting workflows, and leading project status meetings. You will work closely with clients to ensure successful implementation and optimization of Epic systems.