The Invoicing Management Analyst I is responsible for ensuring the accuracy of invoices and resolving discrepancies. Key tasks include reviewing invoices, communicating with departments to address issues, maintaining invoicing records, participating in process improvements, and preparing performance reports.

The Manager of Compliance Quality Control is responsible for overseeing compliance testing and reporting to ensure adherence to federal, state, and local laws in residential mortgage lending. This includes managing day-to-day QC processes, conducting risk assessments, coordinating feedback meetings, and participating in regulatory examinations.

The Supervisor of Document Administration oversees daily operations for various sub-teams within the Document Administration department, ensuring compliance, training, and performance reviews. The role includes managing workflows, resolving customer complaints, and maintaining communication between management and employees, all while meeting departmental goals.

The Director of Operational Controls will assess policies and procedures in mortgage operations, create a second line of defense against risks, and manage teams to enhance compliance with regulations while supporting customer service needs.

The Manager IS Data Systems is responsible for overseeing the design and automation of data systems, managing a team, ensuring data integrity, and collaborating with business units on data solutions. They will lead performance reviews, handle workload management, and create automation processes within Investor Servicing.

The Manager Operations & Analytics will oversee a team focused on Print Communications, ensuring accurate and timely completion of daily print communication data processes and vendor communications. Responsibilities include data analysis, report generation, process development, mentorship, and managing high-risk print production processes.

The First Line Defense Analyst prepares Business Performance testing, communicates results, assists with audit documentation, and ensures policies and procedures are followed while managing remediation efforts. Heavy use of Microsoft Excel is required for data analysis and reporting.

The Business Continuity Analyst develops, implements, and maintains the business continuity program, ensuring operational resilience against disruptions. Responsibilities include conducting risk assessments, coordinating business impact analyses, executing testing and training, supporting incident responses, ensuring compliance, and preparing documentation for audits.

The Operations Analyst is responsible for resolving post-funding issues related to mortgage loans, including data integrity checks, service discrepancies, and client inquiries. The role requires maintaining a timely pipeline of loans, documentation of resolutions, and providing excellent customer service to clients and borrowers, while also recommending process enhancements.

The Sr Salesforce Marketing Cloud Journey Specialist is responsible for designing, building, and optimizing personalized customer journeys using Salesforce Marketing Cloud. This role includes managing data extensions, automating campaigns, collaborating with teams, monitoring performance, and troubleshooting issues.

The Team Lead SBO Reporting oversees the daily data review process, trains staff on reporting protocols, and resolves data issues. This role requires collaboration with stakeholders, adherence to procedures, and advanced Microsoft Excel skills for data analysis and reporting. Enhanced operational procedures and flexibility to evolving business needs are essential responsibilities.

The Paid Digital Marketing Manager develops and optimizes paid advertising campaigns across digital platforms to generate leads and enhance recapture. Responsibilities include strategy development, campaign management, audience segmentation, performance analysis, and collaboration with various teams to achieve marketing goals.

The Team Lead Investor Reporting oversees daily activities for investor portfolios, ensuring accurate reporting, remittances, and resolving reconciliations. This role involves training staff, monitoring report quality, and collaborating with internal teams to enhance operational procedures and resolve issues.

The Director of Investor Reporting is responsible for overseeing the reporting and remitting processes for various investor portfolios. They ensure timely and accurate reporting, manage staff, handle client relationships, and coordinate with internal departments for operational efficiency and compliance.

The Supervisor of Loss Mitigation leads a team responsible for minimizing losses on delinquent mortgages. This role includes analyzing financial documents, supervising employee performance, training new staff, and ensuring compliance with company policies. The position also involves strategic decision-making to control company expenses and may require some travel.

The Foreclosure Specialist I is responsible for monitoring and processing accounts in foreclosure, completing reviews, managing timelines for various foreclosure-related tasks, calculating figures for attorneys, and ensuring proper documentation is obtained. This role requires good communication skills and an ability to manage a pipeline of loans effectively.

The Director of Investor Reporting will oversee the Investor Reporting department, ensuring accurate and timely reporting for mortgage portfolios. Responsibilities include managing teams, resolving report issues, developing staff, overseeing financial controls, and maintaining client relationships. Additionally, they will coordinate projects, create reports, and partner with internal departments for audit accuracy.

The Senior Investor Accounting Analyst will prepare monthly reconciliations of various custodial accounts for investors. Responsibilities include reconciling daily cash collections and bank accounts, working with agency forms for custodial reconciliations, and managing special projects as assigned by management.

The IT Business Solutions Manager collaborates with business leadership to manage IT projects, acting as a Business Analyst, Project Manager, and Product Owner. This role involves defining business requirements, delivering key project artifacts, facilitating user communications, and driving IT initiatives using agile methodologies to improve business operations.

The IT Business Solutions Manager collaborates with business leaders to manage IT projects aligning with business goals. Responsibilities include eliciting requirements, defining project scope, delivering artifacts, and applying agile methodologies to ensure successful delivery of IT solutions while engaging stakeholders throughout the process.