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The Manager of Operations oversees all operational staff, particularly drivers and maintenance teams, ensuring efficient service delivery and safety compliance. This role includes performance monitoring, training staff, maintaining client relationships, and strategic planning to meet operational KPIs. The manager will also conduct evaluations according to regulatory requirements.
The Supervisor, Quality Operations oversees the Quality & Compliance teams, ensuring adherence to national standards and timely client reporting. Responsibilities include monitoring team activities, conducting performance appraisals, coaching staff, and coordinating quality improvement efforts. The role also involves systematic data collection and maintaining staff schedules while ensuring compliance with state and federal regulations.
The Transit Operations Manager oversees operations staff, including drivers and dispatchers, ensuring efficient service and compliance with contracts. Responsibilities include staff management, training, performance evaluations, and maintaining relationships with clients, all while prioritizing safety and quality of service.
The Reporting Specialist collaborates with internal stakeholders to identify reporting needs, develops detailed report specifications, and coordinates with the business intelligence team for report creation. Responsibilities include analyzing data for accuracy, validating reports, and providing ongoing support to ensure stakeholder satisfaction. The role focuses on customer service, process improvement, and effective communication throughout the report delivery process.
The Manager, HR will provide hands-on support to the Austin HR team, handle labor relations inquiries, conduct investigations on employee complaints, maintain records related to HR processes, and assist in contract negotiations and compliance with employment laws.
The General Manager at MTM Transit will oversee transportation services, ensuring compliance with contractual requirements and fostering client relationships. Responsibilities include contract management, analysis of program needs, staff supervision, and employee training. The role also demands active problem resolution and proactive communication with clients to deliver exceptional service.
The UI Developer II develops and maintains React applications, provides production support, troubleshoots issues, participates in code reviews, and creates design documentation. They work collaboratively with departments to resolve production incidents and contribute to quality assurance activities.
The Manager of Operations oversees the operations staff including drivers and dispatchers, ensuring efficient performance and adherence to contracts. Responsibilities include conducting safety meetings, training staff, performing evaluations, and maintaining client relationships. This role requires strong leadership and operational oversight within a budget.
The Senior Resolution Specialist will assist operations and leaders in achieving objectives, manage complaints, support and train Resolution Specialists, and provide recommendations for operational improvements while ensuring client satisfaction.
The HR Coordinator is responsible for employment compliance functions including processing unemployment claims, auditing HRIS acknowledgments, conducting compliance reporting, and partnering with leadership on HR tasks. The role requires strong organizational skills and coaching abilities, along with proficiency in Microsoft Office applications.
The Operations & Safety Manager will oversee daily operations and staff performance, ensuring compliance with safety and regulatory standards. Responsibilities include training, policy updates, safety meetings, and performance evaluations of drivers and dispatchers, alongside managing safety culture and incident responses.
As a Support Representative, you'll assist with customer service tasks such as scheduling trips, verifying eligibility, and coordinating communication between clients and facilities. You'll work towards achieving key performance indicators while providing a positive customer experience and may support special projects as your skills develop.
The Safety & Training Manager at MTM Transit will be responsible for implementing safety and training programs, ensuring compliance with regulations, overseeing safety incentives, managing insurance claims, providing training, and conducting audits. The role requires a Bachelor's degree, 5 years of transit safety management experience, and previous management experience in a union environment.
The Operations Manager at MTM Transit will oversee all aspects of the operations staff, including drivers, maintenance, and dispatch staff, to ensure safe and efficient transportation services for passengers. They will be responsible for managing staff, implementing strategic processes, and maintaining a positive relationship with clients.
The General Manager at MTM Transit will oversee contract management, client relations, risk identification, program analysis, and employee training. This position requires extensive experience in managing large operations teams and ensuring compliance with contractual requirements and industry standards.
The Transit Coordinator supports the Program Director and Travel Trainers in providing training and outreach activities related to transportation options for seniors and people with disabilities. Responsibilities include clerical duties, data entry, managing service applications, and ensuring compliance with HIPAA standards while assisting in trip planning and technology training.
The General Manager oversees transportation services for a large operations team, ensuring compliance with contracts and managing client relations. Responsibilities include risk management, staff training, performance monitoring, and maintaining safety protocols, while developing operational strategies for effectiveness and efficiency.
The Manager, Safety and Training is responsible for implementing safety and training programs, ensuring compliance with regulations, managing safety incentives, handling claims activities, delivering training, overseeing worker compensation programs, and collaborating with local leadership for comprehensive safety management.
The Regional Ambulance Manager will oversee ambulance recruiting, maintain provider relationships, ensure satisfaction, and perform financial analysis of transportation costs. Responsibilities include negotiating with providers, monitoring performance metrics, and ensuring client expectations are met. The role emphasizes operational excellence and effective network management.
The Operations Manager is responsible for overseeing drivers and operations staff, ensuring safety and efficiency in transportation services. Duties include staff management, training, performance monitoring, and maintaining client relationships, all while adhering to safety regulations and budget constraints.