The General Manager collaborates with various departments to oversee transportation service delivery and ensures compliance with contractual requirements. Key responsibilities include contract management, risk identification, staffing adjustments, client liaison, and employee training, with a focus on safety and regulatory compliance in the transit industry.

The Dispatcher at MTM Transit organizes daily route operations, ensuring timely and safe performance. Responsibilities include handling phone calls, routing trips, assisting drivers, monitoring services, and documenting incidents. The role requires direct communication with transportation providers.

As a Manager of Quality & Process Excellence at MTM Transit, you will implement quality management systems, drive process improvements, ensure compliance with regulations, and foster a culture of operational excellence. Your role involves leading audits, analyzing operations, managing KPIs, and coaching team members to improve service delivery and organizational performance.

The Operations & Safety Manager will oversee the operations staff and ensure effective daily operations and compliance with safety and training programs. Responsibilities include managing drivers, conducting safety meetings, training, performance evaluations, and compliance with regulations. The role is integral in maintaining a safe operational culture and conducting audits.

The Manager of Safety and Training is responsible for implementing and overseeing safety and training programs, ensuring compliance with regulations, managing insurance claims, delivering training, and promoting a safety culture across departments. This role also includes monitoring worker compensation claims and facilitating safety audits.

The Program Director oversees the delivery of transportation services, collaborating with various departments and clients to ensure compliance with contract requirements, manage budgets, and maintain client relationships. The role involves tracking performance, providing leadership, and resolving issues to deliver optimal service quality.

The Administrative Assistant will support the Program Manager or General Manager by handling clerical tasks, managing phone calls, and providing administrative support while projecting a professional image. Responsibilities include reception duties, data entry, and maintaining communication with management and the public.

The Operations Manager at MTM Transit will oversee drivers and operations staff, ensuring efficient operations, safety compliance, and quality service. Responsibilities include training, performance evaluations, safety meetings, and client communication. The role requires strong problem-solving skills and management experience in transit.

The General Manager (Transit) oversees operations, ensuring compliance and effective service delivery, manages contract oversight, employee training, and client relationships, while fostering a culture of safety and quality within MTM Transit operations.

The Safety & Training Manager is responsible for implementing safety and training programs, ensuring compliance with regulations, managing safety culture, overseeing safety incentives and programs, monitoring insurance claims, conducting audits, and delivering training to new hires. This role also involves collaborating with leadership to improve safety measures and responding to accidents/incidents.

The Regional Ambulance Manager is responsible for overseeing ambulance recruitment, provider relationships, network management, and financial analysis of costs. Duties include managing vendor performance, ensuring compliance with contract standards, and driving cost containment initiatives while maintaining quality service levels and client satisfaction.

The Senior UI Developer will create and maintain React applications, providing production support and troubleshooting issues. Responsibilities include developing responsive websites, creating design documentation, conducting code reviews, and collaborating with other departments to resolve production issues.

The Operations Manager oversees the daily operations, training, and management of staff, including drivers, dispatchers, and maintenance personnel. They ensure compliance with safety standards and contractual obligations and maintain strong client communication while managing operational budgets.

Drivers at MTM/AAA provide safe and reliable transportation for non-emergency medical needs. Responsibilities include assisting passengers, demonstrating defensive driving skills, ensuring timely pickups and drop-offs, conducting vehicle inspections, and maintaining communication using electronic devices.

The Dispatcher coordinates daily route and trip operations, ensuring safe and timely services. Responsibilities include organizing trips, assisting drivers, monitoring service quality, and maintaining effective communication. The role requires compliance with client and company procedures, and the ability to report incidents and performance issues.

The General Manager oversees operations, ensuring compliance and effective service delivery. Responsibilities include contract oversight, staff management, risk resolution, and establishing customer relations. The role requires analysis of program needs, maintaining safety standards, and managing employee files per regulations.

The Manager, Operations oversees drivers, dispatchers, and operations employees, ensuring safe and effective daily operations based on contractual requirements. Responsibilities include staff training, evaluations, safety meetings, and maintaining a positive relationship with clients. This role demands strong leadership and oversight of transit management processes.

The Operations & Safety Manager will oversee the operations staff, particularly drivers, ensuring adherence to safety and training protocols. Responsibilities include performance monitoring, conducting safety meetings, compliance with regulations, and training programs. The role involves managing safety culture, coordinating drug testing, and ensuring effective operations as per client needs and contractual agreements.

The Transit Coordinator supports the Program Director and Travel Training Manager in providing training for individuals on transportation options. Responsibilities include clerical tasks, data entry, outreach activities, training scheduling, compliance with HIPAA standards, and assisting with technology training and trip planning.

The General Manager collaborates with operations and support departments to ensure effective and compliant transportation service delivery, manage client relations, oversee contract requirements, and provide training and development for employees. They monitor performance and compliance while ensuring exceptional customer service and safety standards are met for paratransit services.