At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Manager, Contract Compliance (SC NEMT) is responsible for the review and communication of compliance and requirement components for provider and revenue contracts, amendments, requirements, and documents. The Manager, Contract Compliance will work with internal stakeholders to modernize contract requirements, creating guidelines, and act as a liaison in assisting Operational departments. This position will work to ensure ongoing compliance of Provider and Client requirements, local, state and federal regulations, and adherence to MTM Policies and Procedures.
This position is contingent on award of contract.
Location: South Carolina
What you’ll do:
- Oversee contractual compliance related to Client requirements, as well as local, state and federal regulations
- Assist with regulatory and licensure filings
- Build a check and balance system to assure records remain intact and accurate
- Provide review and response of exception or concession requests pertaining to Credentialing, Logistics, or Recruiting policy
- Create contract specific guidelines on compliance requirements, ensuring adherence
- Read, analyze and interpret a wide variety of routine-to-complex documents and agreements to include advanced document drafting and negotiating in compliance and operational related contract provisions
- Provide ongoing education to MTM departments or staff concerning compliance deficiencies with MTM or Client protocol and contracts
- Identify potential risks to profitability or to MTM
- On all standard and non-standard Provider contracts, provide redline review/recommendations and assist internal teams until consensus on terms has been reached
- Working in concert with the Leadership to ensure consistency in MTM standards and processes
- Provide department representation at internal and external meetings upon request
- Keep abreast of changes in transportation industry, regulations and enforcement actions and make recommendations for changes to policies and practices needed
- Act as a liaison and Provider contractual “middleman” between various operational teams and Legal
- Create an organized method to answer escalated questions in a timely and professional manner
- Assist with litigation and claims matters as needed, including but not limited to discovery and document production
- Assist Operations/Logistics in managing unique provider types, circumstances and situations that may arise when recruiting new areas
What you’ll need:
Experience, Education & Certifications:
- High School Diploma or G.E.D. equivalent
- Bachelor’s degree or equivalent work experience
- 6+ years of previous contracting experience
- 5+ years of previous leadership or supervisory experience required, or equivalent related experience
- Experience supervising and monitoring the delivery of contractual services
Skills:
- Ability to handle multiple tasks and situations
- Clarify and clearly articulate complex information and concepts in an approachable manner that makes them easily understandable
- Exemplary communication skills
- Ability to acquire and maintain knowledge of MTM contracting process
- Excellent problem-solving skills
- Ability to maintain a high level of confidentiality
- Intermediate level of proficiency or above in Microsoft systems such as Outlook, Excel and Word
- Ability to make solid judgement calls
- Thorough working knowledge of MTM Operational departments
- Effectively communicate company vision and direction
- Ability to strategically plan by utilizing technical, analytical and operational knowledge
- Ability to maintain positive attitude and team focus during high stress situations
Even better if you have...
- NEMT Industry knowledge preferred
What’s in it for you:
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
Salary Min: $65,440
Salary Max: $81,800
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
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What We Do
MTM is a medical and transportation management company whose mission is to partner with our clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. To achieve our mission and overarching mission of communities without barriers, we leverage our core competencies in managing customer service operations and building provider networks. MTM provides management of transportation, care coordination through home and community based services, call center operations, ambulance claims, and functional assessments and travel training to state and county governments, Medicaid and Medicare managed care organizations (MCOs), third-party administrators, and healthcare providers
