Search the 14 jobs at Mindtickle

As a Customer Success Engineer II at Mindtickle, you will act as a technical liaison, diagnosing complex issues, providing configuration support, managing customer relationships, and ensuring successful product implementation. Responsibilities include investigating technical issues, documenting solutions, providing ongoing support, and collaborating with internal teams for timely issue resolution.

The Technical Account Manager at Mindtickle ensures effective implementation, adoption, and value realization of their sales enablement products. Responsibilities include customer onboarding, ongoing support, relationship management, performance monitoring, training, and feedback advocacy to optimize the customer experience with Mindtickle's suite of tools.

As an Instructional Designer, you will create engaging educational content and instructional materials, restructure existing customer content for bite-sized learning, collaborate with stakeholders, and evaluate the effectiveness of sales content.

The Managed Services Associate will manage administrative tasks across multiple projects for enterprise customers, ensuring timely communication and updates. Responsibilities include conducting User Acceptance Testing, recreating customer content into bite-sized learning programs, and developing engaging content using design tools. A strong understanding of the Mindtickle platform is essential.

The Senior Instructional Designer will create and manage the entire project lifecycle for learning content, ensuring effective delivery for sales teams. Responsibilities include content structuring, project management, collaborating with stakeholders, and evaluating learning effectiveness. Advanced skills in storyboarding, scripting, and using eLearning authoring tools are essential.

The Director of People Operations and Workplace Services is responsible for managing global HR operations, aligning HR practices with business goals, overseeing the employee lifecycle, optimizing workplace experiences, and leading a high-performing HR team. They will also manage HR technology tools and champion diversity and inclusion within the organization.

As a Design Manager at Mindtickle, you will lead and mentor product designers, establish design strategies, and ensure exceptional user experiences across the platform. You will collaborate with product and engineering teams, conduct usability studies, and promote user-centered design practices, delivering high-quality outcomes and setting the standard for user experience within the team.

Seeking a motivated Customer Marketing Associate to support strategic marketing programs, drive Customer Marketing and Advocacy, manage customer stories and resources, support social media efforts, and assist in various customer growth initiatives.

Lead product management of two key SaaS products, collaborate with cross-functional teams, define product roadmaps, analyze metrics, ensure timely delivery, support sales and customer success teams, and execute product strategy.

Leading a DevOps team responsible for maintenance of production infrastructure, CI/CD pipelines, and engineering tools. Improving systems, processes, and approaches. Designing and developing software solutions for lifecycle management.

Senior Marketing Analyst with 6-9 years of experience managing and analyzing marketing data, providing actionable insights, collaborating with internal teams, analyzing channel performance, developing dashboards, conducting data analysis, ensuring data integrity, and staying current with industry trends.

The Managed Services Representative will oversee client projects, manage administrative tasks, conduct User Acceptance Testing (UAT), and ensure high-quality deliverables on the Mindtickle platform while communicating with clients and internal teams.

The Senior Database Reliability Engineer will oversee database infrastructure, ensuring reliability, scalability, and compliance. Responsibilities include performance tuning of MySQL, implementing security measures, automating infrastructure, conducting health audits, monitoring performance, collaborating across teams, and enhancing resilience of database systems.

The Senior UX Content Designer at Mindtickle will lead the development of engaging copy and a cohesive UX writing strategy while mentoring a team of writers. This role involves collaborating with product teams, analyzing user feedback, and maintaining a consistent UX writing style guide to enhance the overall user experience for a global audience.