LRN
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The Technical Support Associate will assist internal and external customers with LRN's proprietary applications, manage customer interactions, update tracking systems, and ensure quality in responding to requests. They will handle operational relationships with enterprise partners and prepare documentation to support product use. Strong communication and problem-solving skills are essential in this role.
The Onboarding Manager will oversee the development and implementation of LRN's e-learning solutions, coordinating with Sales, Technical Support, and IT teams. Responsibilities include project planning, risk management, stakeholder communication, and maintaining LMS operational processes, while also improving client onboarding processes and identifying new business opportunities.
The Client Success Manager at LRN will maintain client relationships and ensure value delivery by acting as a strategic partner, analyzing health metrics, managing account work streams, and growing existing accounts. The role requires collaboration with internal teams and participation in program reviews to enhance client satisfaction and product utilization.
The Technical Account Manager acts as the primary contact for existing clients regarding technical integrations, guiding them through the onboarding process, providing support, and ensuring client satisfaction. Responsibilities include leading implementation processes, collaborating with cross-functional teams, assessing and managing risks, and maintaining communication with clients to gather feedback and identify areas for improvement.
The Marketing Coordinator will support the Global Marketing Director by executing and optimizing demand generation campaigns, creating and managing content, analyzing performance, and coordinating logistics for events. This role is suitable for an early-career marketing professional eager to grow in a dynamic environment.
As a Technical Support Associate, you'll provide support for LRN's applications, ensuring internal and external customers are updated on call tickets, managing expectations, and maintaining quality in customer interactions. You'll assist in developing analytics capabilities and collaborate with teams to document unique solutions.
As a Freelance Senior Instructional Designer, you will create tailored training solutions for a diverse range of clients, utilizing various digital media and leading a team of designers. Responsibilities include developing e-learning content, managing course materials, and ensuring creative approaches to learning delivery.
The Project Manager at LRN will manage multiple projects for clients including Fortune 500 companies in the eLearning domain. Responsibilities include driving project plans, stakeholder communication, and maintaining project governance while ensuring project deliverables align with budget and schedule.
As an Instructional Designer, you will develop educational content and instructional assets for LRN's eLearning programs. Collaborate with learning managers and various teams to design effective training solutions and ensure alignment with clients’ business objectives while advocating for engaging course experiences.
As a Technical Support Associate, you will provide assistance to customers using LRN's proprietary applications, manage call tickets, update tracking systems, prioritize requests, and ensure quality levels are maintained. You'll also conduct training sessions for users and prepare product documentation.
The Software Developer Specialist at LRN is responsible for designing and implementing solutions to enhance virtual assistant capabilities, focusing on Generative AI and LLMs. Collaborating with teams, you will improve application performance and implement features for LRN’s products while working closely with data scientists to leverage data for business insights.
As a Sales Engineer at LRN, you will leverage your product knowledge to demonstrate solutions to prospective customers, partner with sales teams for requirements understanding, and provide technical support during the sales cycle. Responsibilities include delivering presentations, managing demo sites, and collaborating with various departments to enhance customer satisfaction and insights.
The Creative Designer will conceptualize and create visual designs for various media, manage multiple projects, and collaborate with internal teams and clients to produce high-quality, engaging materials. Responsibilities include utilizing Adobe tools, developing storyboards, and handling design preferences according to client needs while ensuring alignment with brand standards.
The Software Developer Associate position involves developing user interfaces for responsive applications, working on various projects from mobile apps to gamification, and writing clean, functional code. Responsibilities include testing, debugging, and creating scalable software solutions.
The Content Writer will create and maintain high-quality technical documentation, how-to guides, and multimedia content for the company's software solutions, collaborating with cross-functional teams to ensure clarity and accuracy.
The Freelance Motion Graphic Designer will create animated digital graphics for video production, build graphic packages, work with production teams, and develop templates and storyboards. High-level producer interaction is also required for quick turnaround deadlines.
As a Middle Market Sales Executive at LRN, you will be responsible for prospecting new sales, converting leads into meetings, preparing proposals, and closing multiple new client deals monthly, with an annual sales target of $825k.
As a Senior Instructional Designer at LRN, you'll create training solutions tailored to clients' business needs. You'll lead a team to develop engaging e-learning content using various digital media, manage project workflows, and implement innovative ideas for improved instructional effectiveness. Your role involves direct communication with clients and ensuring high-quality outputs that create measurable change.
As an Instructional Designer, you will develop educational content and instructional assets like eLearning and training materials, work with project teams to produce effective designs, and manage project requirements to meet client goals.
As a Senior Instructional Designer, you will design and implement training solutions for major clients, leading a team of designers and subject matter experts. Responsibilities include analyzing client needs, generating creative ideas, developing e-learning content, managing course reviews, and ensuring effective communication across diverse formats and audiences.