Search the 15 jobs at Ketryx

The Client Support Director at Ketryx will oversee client relationships, manage support operations, and ensure effective use of products and services by enterprise-level clients. Responsibilities include quality management, training, and advocating for continuous improvement, as well as assisting in the product roadmap based on client feedback.

The Client Operations Manager is responsible for onboarding new customers and managing key accounts, providing exceptional service, and serving as a quality decision-maker. The role requires working within regulated industries, collaborating with development teams, and drafting formal documents while effectively managing customer priorities and training clients on product usage.

As a Software Quality Engineer at Ketryx, you'll create test cases, manage bugs with Jira, and conduct exploratory tests. This role involves automation using Playwright and optimizing QA processes, focusing on the development of medical software.

As a Product Designer, you will lead UI/UX design projects, collaborating with developers and stakeholders to enhance product features. You will create and refine designs while ensuring quality implementation, driving user experience in medical software development.

As a Solutions Engineer at Ketryx, your role includes demonstrating and tailoring solutions for the Connected Application Lifecycle Management platform, collaborating with sales to understand client needs, addressing technical inquiries, and providing developer feedback. You'll leverage your experience in regulated software environments to present automation benefits and stay current with life sciences regulations.

As a Talent Acquisition Specialist at Ketryx, you will collaborate with hiring managers to fulfill staffing needs, engage and follow up with candidates, conduct full-cycle recruitment, and improve recruitment processes. The role requires strong organizational and communication skills, along with the ability to multitask in a fast-paced environment.

The Senior DevSecOps Engineer will take charge of information security, enhancing CI/CD workflows, optimizing AWS infrastructure, managing vulnerabilities, and ensuring compliance with standards like SOC 2. Responsibilities include maintaining certifications, managing audits, implementing security best practices, and collaborating with cross-functional teams to address security needs.

As a Senior Software Quality Engineer, you will lead efforts in creating test cases, plans, and automation while managing bug resolution and conducting exploratory tests. Your role is vital in enhancing software quality for medical applications within a collaborative team and fast-paced environment.

As the Head of Design at Ketryx, you will lead a team of UI/UX designers, define product strategy, and oversee the design of high-quality UX flows and prototypes. This role involves hands-on design work, ensuring collaboration with engineers and stakeholders, and driving innovation within a regulated medical software environment.

As a Senior Software Engineer at Ketryx, you will work with a small team to develop and enhance software solutions in the medical field. You will take ownership of technology decisions, contribute to both frontend and backend development using modern technologies, and drive innovation in a regulated environment.

The Customer Success Associate supports the onboarding and management of new clients, executes quality management system reviews, drafts formal documentation, collaborates with development teams, and advocates for continuous improvement. The role emphasizes strong communication and problem-solving skills in a fast-paced environment.

Ketryx seeks former startup founders to leverage their expertise in SaaS, product development, and software engineering to foster new partnerships and opportunities. Candidates will work within a team to impact patient lives positively while learning and growing in an innovative medical software environment.

The Founding Product Manager will collect input from customers and internal teams to prioritize product requirements, create and maintain a detailed development roadmap, work closely with other teams to enhance product features, and ensure timely delivery of product updates. The role requires strong organizational skills and a proactive mindset to thrive in a fast-paced startup environment.

The Account Executive will manage key enterprise accounts, build relationships, and close new deals within the MedTech sector. Responsibilities include collaborating with the sales team, conducting needs analyses, negotiating contracts, and ensuring customer satisfaction through support and onboarding processes.

The Accounting Manager will build and lead the accounting function, manage policies and controls, prepare financial statements, oversee auditing processes, and lead budgeting. The ideal candidate will have experience in a fast-paced environment and strong analytical skills, with a focus on improving processes as the company scales.