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The Customer Support Associate II will analyze shift patterns and job requirements to help match workers with jobs and assist clients in meeting hiring targets. Responsibilities include handling support tickets, providing reports, managing operations, assisting in onboarding, and conducting team audits, all while maintaining a focus on customer experience.
The Onsite Supervisor oversees daily operations at customer facilities, ensuring service delivery, managing timekeeping processes, facilitating new hire recruitment and orientation, and maintaining quality control to enhance customer satisfaction while ensuring compliance with safety standards.
The Enterprise Program Manager is tasked with managing a medium-sized team to ensure effective service delivery for national and MSP accounts. Key responsibilities include driving account performance, maintaining client relationships, ensuring satisfaction, and collaborating with various teams on strategic plans and solutions. The role requires a strong understanding of the staffing industry and technical systems, alongside management duties for the MSP Success team.
