Search the 21 jobs at InDebted

As a Senior Data Analyst, you will provide technical expertise, deliver reporting, conduct analysis, and develop tracking tools to understand performance. This role involves mentoring junior members, collaborating with stakeholders, and generating insights for data-driven decision-making.

As a Customer Account Manager, you will engage with customers facing overdue debts, using strong communication skills to negotiate repayment plans. Your role involves providing excellent customer service, addressing concerns, recommending process improvements, and complying with regulations while meeting performance targets.

The Recruitment Coordinator will support the hiring process for technical roles by managing candidate interactions, coordinating interview logistics, maintaining applicant tracking systems, assisting in offer preparation, and supporting employer branding initiatives. This role involves administrative tasks to enhance the recruitment process and ensure a positive candidate experience.

The Group Financial Controller will oversee financial operations for all entities within the group, ensure compliance with international and local accounting standards, manage a finance team, prepare financial statements, oversee tax planning, and improve internal controls while supporting initiatives like M&A integration and financial system upgrades.

As a Software Engineer, you will design and implement scalable software solutions, collaborate with cross-functional teams, and enhance product performance while adhering to clean code principles. You will also contribute to architectural decisions and optimise system efficiency to support business productivity.

As a Customer Experience Specialist, you will manage the collection of outstanding accounts from customers, ensuring a positive journey to promote loyalty and retention. You will also mentor junior agents and assist in optimizing collection processes. The role requires excellent communication and negotiation skills, as well as the ability to work remotely.

The Customer Experience Specialist ensures a positive customer journey by managing the collection of outstanding accounts. Responsibilities include engaging customers, analyzing concerns, providing solutions, and mentoring junior agents. The role emphasizes compliance with regulations and meeting performance indicators.

The Customer Experience Quality Analyst ensures high-quality customer interactions by assessing agent engagement in payment collections and compliance. The role involves conducting quality assurance checks, managing key performance indicators, identifying coaching opportunities, and collaborating on process improvements to enhance agent performance and customer outcomes.

The Senior Engineer will design, develop, and maintain integrations while ensuring they are robust and scalable. Responsibilities include mentoring engineers, contributing to the codebase in Python and Golang, maintaining cloud solutions in AWS, and supporting continuous improvement processes.

InDebted is seeking software engineers who are passionate about building scalable features and complex systems. Responsibilities include ownership of projects, learning the underlying technology, and collaborating with team members to deliver impactful software solutions.

The role requires a dual focus on supporting employee lifecycle processes and managing recruitment coordination. Key tasks include overseeing HR transactions, managing the recruitment process, improving operational efficiencies, and coordinating culture events to enhance the employee experience during a period of rapid growth.

The Knowledge Management Specialist supports the organization and management of processes and documentation. Responsibilities include creating and updating documentation, collaborating with subject matter experts, conducting audits, and supporting knowledge-sharing initiatives. The role is focused on ensuring the accuracy and organization of knowledge management processes.

The Director of Engineering at InDebted will lead a global engineering team focused on product strategy development, overseeing engineering managers and ensuring high-quality delivery across new and existing capabilities while fostering a collaborative culture and driving customer satisfaction through innovative solutions.

As the Director of Engineering at InDebted, you will lead a global engineering team, oversee product strategy execution, implement talent strategies, optimize engineering processes, and collaborate with cross-functional teams to enhance customer experiences and drive company growth.

The Director of Engineering will lead a global engineering team to enhance product strategy, overseeing engineers working on client innovations and collaborating with product leadership. Responsibilities include talent development, executing product strategy, removing roadblocks, and driving delivery goals while ensuring high-quality engineering processes.

As a Customer Experience Voice Specialist, you will manage the collection of outstanding accounts, assist customers in resolving overdue payments, mentor junior staff, and ensure compliance with laws and regulations, all while delivering excellent customer service.

The Customer Experience Quality Analyst will ensure high-quality customer interactions in the payment collection process. Responsibilities include conducting quality assurance checks in English and Spanish, identifying risk areas, reporting on performance indicators, and recommending coaching opportunities. Collaboration with customer experience and training teams is key for process improvements.

The Software Engineer will design and implement scalable software solutions, collaborate with cross-functional teams to translate business needs into technical specifications, and enhance product performance and user experience while adhering to coding principles and methodologies.

The Quality Analyst evaluates digital and voice interactions to ensure compliance with consumer protection laws, monitors call quality metrics, analyzes call center data, and collaborates with teams for training and maintaining customer satisfaction in debt collection.

The Customer Experience Specialist is responsible for managing the collection of outstanding accounts receivable, ensuring a positive customer journey, mentoring team members, and adhering to compliance standards. This role requires effective communication and negotiation skills to resolve delinquencies and promote customer loyalty.