InDebted
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As a Customer Account Manager at InDebted, you will engage with customers to negotiate repayment solutions for their debts, providing a superior customer service experience while addressing their concerns. You will also recommend improvements to internal processes based on customer interactions and work on meeting client and company targets.
The Senior FP&A Manager will oversee financial planning and analysis at InDebted, responsible for developing budgets, forecasts, and long-term financial processes, while collaborating with cross-functional teams to integrate financial objectives into the broader business strategy. The role involves variance analysis, monitoring financial performance, and providing insights to senior leadership to drive data-driven decision-making and improve overall efficiency.
The Customer Experience Specialist will engage customers via telecommunications to assist with resolving overdue accounts. Key responsibilities include analyzing customer situations, proposing solutions, ensuring compliance with regulations, and exceeding performance metrics while providing exceptional customer service.
The Senior Data Analyst role involves providing technical expertise, conducting reporting and analysis, developing tracking tools, and collaborating with stakeholders to drive data-driven decisions. Responsibilities include mentoring junior analysts, creating compelling presentations, and managing insights projects with a focus on performance drivers.
The Accountant is responsible for daily accounting activities including payment reconciliation, disbursement preparation, invoice management, and bank reconciliation. They will track outstanding receivables and assist with financial reporting and month-end closing tasks. Attention to detail and effective communication skills are essential.
The Senior Software Engineer will lead the design, development, and maintenance of integrations, mentor other engineers, and ensure that solutions align with business goals. They will also contribute directly to the codebase using Golang and Python, while leveraging AWS expertise to architect cloud-based solutions that enhance integration efficiency.