About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
About the Role:
We are looking for an experienced Senior Data Analyst to join our growing team of data experts. Senior Data Analyst will be responsible for providing technical expertise to the team as well as delivering sophisticated reporting, analysis and building tracking tools to understand performance drivers. The ideal candidate is an experienced senior data analyst and data wrangler who enjoys automation, providing outside of the box solutions to data problems, report creation, forecasting, predictive modelling and insights generation. You must be a self-motivator, should enjoy training and developing others, and should be able to work independently. You will play a key role in our organisation's data-driven decision-making process.Your primary responsibility will be to collaborate with key stakeholders, conduct in-depth research and provide actionable recommendations. Reporting to Analytics Lead, you will work closely with the data team to ensure successful execution of insights, with a focus on long-term initiatives and recurring responsibilities.
Duties and Responsibilities
- Work closely with key stakeholders to understand business requirements and execute insights projects and tasks
- Mentor junior team members in their work
- Develop and maintain information on visualisation tools such as Tableau
- Document results and produce client-ready and compelling presentation material ready for use by internal stakeholders
- Work closely with leaders of other internal departments within the organisation to develop work-plans and execute to agreed timelines
About You
- Bachelor's degree in Statistics/ Mathematics, Economics, Computer Science; graduate degree in Data Science or other equivalent fields is preferred
- 7+ years of experience working in the analytics discipline, demonstrating strong understanding of data analysis techniques and methodologies
- Experience training and developing data analysts
- Proven experience in providing technical training and development to other analysts
- Experience working in the analytics discipline
- Experience performing deep investigations into the data
- Strong internal and external stakeholder management skills
- Experience developing written material ready for use in client meetings and external presentations
- Understanding of the ability to manage inbound requests (ticket system)
- Strong knowledge of and experience with relational databases using SQL
- Intermediate or advanced knowledge of Python
- Exposure to Amazon Web Services (or similar cloud service)
- Exposure to data models, database design development, data mining
- Exposure to managing, mentoring and training team members
- Strong project management skills and high attention to detail
- Exposure to or experience working in a multinational company or consulting firm
Our Tools
- SQL, Python, Snowflake, Tableau, S3, Athena
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!
Top Skills
What We Do
InDebted is changing the world of consumer debt recovery for good.
Using data science, personalisation and digital channels, we’ve created a better way to collect debt that delivers 40% increased recoveries for businesses, while providing an empathetic experience that places consumers at the heart of our product.
It’s emotionally intelligent, digitally intelligent, and simply intuitive to the needs of every person, everywhere.
InDebted was founded in 2016 by our CEO, Josh Foreman. Fast forward to today, and InDebted has completed four funding rounds totalling $70+ million AUD, we’ve grown to a team of over 250 people living and working in 11 countries around the world, and we’re operational in five markets.
