ID.me
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The Staff Product Manager will lead product strategy and execution for ID.me's identity verification solutions, collaborating with cross-functional teams to enhance product offerings based on market trends and customer needs. They will optimize user experiences, utilize data-driven insights for performance analysis, and drive growth initiatives in the identity verification space.
As a Software Development Engineer V in the Developer Portal team, you will design and maintain efficient user interfaces, guide team members, mentor junior developers, and ensure compliance with regulatory standards through diligent data management and feature delivery.
The Software Development Engineer IV will design and maintain interactive user interfaces, oversee feature delivery, guide team members, and mentor junior developers. The role also requires solving complex technical challenges, ensuring code quality, and managing member data compliance.
The Strategic Account Executive is responsible for expanding ID.me's presence in major US markets by selling enterprise software, focusing on new business opportunities in B2C and B2B2C identity verification. The role encompasses lead generation, prospecting, upselling, and leveraging existing networks to drive new business acquisitions.
The Principal Product Manager will be responsible for leading the product strategy and execution for ID.me's marketplaces, focusing on consumer and partner experiences. Key responsibilities include developing product vision, defining KPIs, writing requirements, prioritizing features based on data, conducting market research, and collaborating with cross-functional leaders to ensure product success.
The Principal Product Manager will lead efforts in documentation development for ID.me, ensuring clarity and accuracy for users. Responsibilities include creating user guides, API documentation, and maintaining technical manuals while collaborating with cross-functional teams to understand product developments.
As a Solution Consultant, you will support e-commerce B2C customers by identifying new opportunities, developing creative solutions, and assisting customers post-launch. Your role involves leveraging technical expertise, diagnosing customer requirements, designing solutions, and executing proofs of concept, all while maintaining relationships with key technical stakeholders.
The Principal Security Engineer will design, build, and automate distributed security solutions, ensuring high performance and resilience. Responsibilities include setting the technology direction for security infrastructure, optimizing systems for maintenance, and improving reliability and performance while providing thought leadership for innovation.
Looking for a Principal Security Engineer to design, build, and automate security solutions at scale while minimizing friction for end users. Opportunity for thought leadership and innovation. Onsite position based in McLean, VA.
Seeking a detail-oriented Paralegal to provide legal services on corporate matters, including contract review and amendment. Responsibilities include managing contracts, conducting legal research, and supporting the legal team with various tasks. Ideal candidate has superb organizational skills and a love for details.
The Senior Collections Analyst will manage the accounts receivable function, leading collections activities, billing processes, and maintaining customer records. Responsibilities include responding to billing inquiries, supporting sales order management, and assisting in process automation. The role requires collaboration with sales and revenue operations while ensuring compliance with internal policies and external audits.
Seeking a Senior Application and Product Security Engineer to enhance the security measures and controls of ID.me's applications and products. Responsibilities include managing security testing tools, supporting bug bounty programs, and leading security testing efforts. Ideal qualifications include experience in application security testing and penetration testing.
Seeking a Sr. Program Manager at ID.me to enhance the member experience for identity products by identifying and addressing friction points, improving KPIs, and driving positive product changes. Collaborate with cross-functional teams to drive improvements in issue resolution rate and customer satisfaction. Requires strong analytical skills and a focus on customer experience.
Seeking a Director of Operations - Marketplaces to lead operations for ID.me Marketplaces focusing on ads, merchandised recommendations, and catalog maintenance. Responsibilities include throughput, efficiency, quality assurance, hiring, problem diagnosis, KPI development, and program planning. Ideal candidate has 10+ years of experience in operations for products with millions of users and 3+ years of people management experience.
ID.me is seeking a Sr. Program Manager to lead the Voice of Member program, drive CSAT and insights strategy, and provide valuable insights into member pain points. The role involves partnering cross-functionally and reporting to the Sr. Manager of Member Experience in Tysons, VA.
Seeking a Threat Intelligence Analyst to analyze and respond to threat intelligence and fraud threats, track advanced threats targeting the company, and collaborate with various teams to inform security and product decisions.
Seeking a Staff Product Manager to drive the strategy, development, and execution of product initiatives that accelerate the adoption and expansion of identity verification solutions. Responsibilities include defining product vision, analyzing market trends, collaborating with cross-functional teams, tracking key performance metrics, and fostering a data-driven culture.
Fraud Operations Analyst responsible for maintaining fraud-related Confluence pages, serving as a Subject Matter Expert for various fraud teams, partnering with training and QA teams, and collaborating cross-functionally with Product, Engineering, and Member Support teams to influence fraud and product decisions.
Seeking a Software Development Engineer IV - Wallet Authentication to shape the digital account experience for over 100 million members by building and maintaining highly scalable web applications and services. Responsibilities include collaborating with team members, product managers, and stakeholders to solve problems, ensuring compliance with regulatory standards, and mentoring junior team members.
The Senior Employee Relations Business Partner at ID.me will provide employee relations and HR support to contact center employees in Tysons Corner, Virginia. Responsibilities include conducting workplace investigations, managing underperformance, policy development, and maintaining a fair work environment. The role combines expertise in employee relations with HR program management experience.
