Commercial ID AE - Finance

Reposted 6 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
125K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Security • Software • Cybersecurity • Data Privacy
ID.me simplifies how individuals prove and share their identity online.
The Role
The Customer Success Manager leads customer relationships and ensures satisfaction by optimizing product use, providing training, and driving advocacy to achieve strategic goals. Responsibilities include onboarding, strategy development, and performance reporting while collaborating across teams to improve client engagement and retention.
Summary Generated by Built In
Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Profile Summary

A highly motivated and experienced sales professional with a strong background in financial services SaaS sales. Demonstrates a proven ability to achieve and exceed quota targets while building trust and maintaining relationships with key stakeholders in the commercial and e-retailing sectors. Excels in navigating complex sales cycles, delivering high-value solutions, and adapting to the dynamic needs of fast-paced, growth-oriented organizations.

Preferred Locations: THE CANDIDATE MUST LIVE IN EITHER NEW YORK, NEW JERSEY, OR BOSTON TO BE CONSIDERED FOR THIS POSITION.

  • New York
  • New Jersey
  • Boston

Years of Experience:

  • Minimum of 5 years in a quota-carrying, hunter account executive role.

Key Qualifications

  • Knowledge of financial services, banking, and wealth management business sectors.
  • Proven track record of closing deals with ACVs ranging from $100k to $1M over 6–12 month sales cycles.
  • Demonstrated success working with top internet retailers and selling SaaS technology solutions.
  • Familiarity with leading sales methodologies such as Value Selling, Command of the Sale etc. 
  • Salesforce expertise, with proficiency in tracking and managing the sales process.
  • Startup experience in a growth stage is highly desired.

Skills & Competencies

  • Entrepreneurial mindset with a solutions-oriented approach.
  • Exceptional organizational and time management skills.
  • Strong communication skills for engaging audiences at all organizational levels.
  • Proven ability to manage full sales cycles independently.
  • Relationship-building skills with a focus on customer trust and satisfaction.
  • Strong planning and multitasking abilities to prioritize and meet tight deadlines.
  • Willingness to learn, adapt, and thrive in a competitive environment.

Core Responsibilities

  • Execute sales strategies to meet or exceed assigned bookings targets for territory and accounts.
  • Prospect, self-generate, and manage a robust sales pipeline of potential partners in the e-retailing space, particularly those interested in offering Community-specific discounts (e.g., Military, First Responders, Students, Teachers, Nurses).
  • Build and grow strong relationships with new and existing customers by identifying key procurement stakeholders and understanding their business pains.
  • Present and communicate complex technical products in a simple, compelling, and easy-to-understand manner to decision-makers through high-quality sales presentations, demos, and proposals.
  • Collaborate with internal teams (Marketing, Value Consulting, Solutions Consulting, and Customer Success) to ensure customer satisfaction and success.
  • Partner with Customer Success to expand within current customers to additional subsidiaries, divisions, and brands.
  • Provide customer feedback to product development teams to drive innovation and ensure alignment with market needs.
  • Stay informed on industry trends and the competitive landscape of Community-specific discounting.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

U.S. Pay Range

$125,000$150,000 USD

Mountain View, CA Pay Range

$120,000$180,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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The Company
HQ: McLean, VA
615 Employees
On-site Workplace
Year Founded: 2010

What We Do

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with 31 states, multiple federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and group affiliation verification for organizations across sectors.

The company's technology meets the highest federal standards and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and in-person verification, increasing access and equity. The team is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

Our Mission is to make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

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