Search the 44 jobs at Icertis

As a Senior Application Support Consultant, you will provide Level 2 support for customer incidents, enhance technical and operational aspects of customer relationships, and ensure customer satisfaction with the Icertis platform.

The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.

Seeking a Senior Sales Leader with experience in strategic selling and value selling for enterprise sales sector, focusing on strategic accounts. Responsible for developing sales strategy, leading sales team, building relationships with key stakeholders, and driving revenue growth.

The Office Manager at Icertis will oversee office administration and procedures to enhance organizational effectiveness. Responsibilities include managing office operations, coordinating with the landlord for safety, maintaining supplies, overseeing front desk operations, and ensuring compliance with regulations. The role emphasizes organization, communication, and problem-solving skills.

As an Enterprise Account Executive at Icertis, you will be responsible for driving sales by understanding customers' needs and demonstrating the value of the Icertis platform. You will manage a portfolio of strategic accounts in the UK and Ireland, focusing on new business. This role involves full sales cycle ownership, addressing customer pain points, and building strong customer relationships at the executive level.

The Global Consolidations Manager will lead consolidation efforts, manage global accounting operations, and drive process improvements. Responsibilities include overseeing monthly, quarterly, and annual consolidation processes, ensuring compliance with accounting standards, mentoring accounting professionals, and analyzing financial data for strategic insights.

As a Lead Software Engineer at Icertis, you will develop secure and scalable product features, work in Agile teams, implement solutions, and address customer requirements, ensuring code quality for cloud applications, while contributing to design discussions and troubleshooting.

As a Product UX Architect, you'll define and steer user experience for Icertis's SaaS platform, conducting user research, developing information architecture, designing engaging interfaces, collaborating with cross-functional teams, and ensuring accessibility standards are met while iterating on designs based on usability testing.

The Lead DevOps Engineer will manage cloud-based software solutions in Microsoft Azure, providing strategic technical solutions while ensuring secure SaaS service delivery. Responsibilities include architecture design, deployment, configuration, security, and enhancing operational tooling and automation processes.

The Senior Azure DevOps Engineer will manage and enhance cloud infrastructure and automation within the US GOV Cloud Operations team. Responsibilities include deploying, configuring, and securing Azure services, improving workflows, and ensuring SaaS service delivery while meeting federal compliance requirements.

The Lead – Technical Enablement will develop and deliver ICI technical training content, manage technical workshops, and design certification programs. They will provide thought leadership, automate processes for Academy operations, and build technical self-sufficiency for customers.

The Associate Architect role involves understanding customer needs, providing technical expertise, leading support initiatives, and mentoring team members in troubleshooting and software development. The candidate will manage large accounts, improve productivity, and contribute to knowledge sharing for effective issue resolution.

The Lead Product UX Designer will define and steer the user experience for Icertis's SaaS platform. Responsibilities include conducting user research, creating information architectures, designing interactive interfaces, collaborating with cross-functional teams, conducting usability testing, and ensuring accessibility compliance. The role involves continuous improvement based on industry trends.

The Lead Software Engineer will implement secure, scalable features for enterprise web applications, work within Agile teams, plan solutions, and ensure code quality for cloud-scale applications. Responsibilities include a focus on product ownership and independent delivery of software artifacts.

The Software Engineer will develop enterprise web applications using the Microsoft technology stack while utilizing skills in ASP.NET, MVC, WCF, and client-side scripting with JavaScript. Knowledge of design patterns and experience in product engineering or Windows Azure is desirable.

The Senior Software Engineer will join the AI/ML group to design and develop optimal solutions using Icertis’ application. Responsibilities include configuring and optimizing the Icertis AI app, delivering software independently, and planning solutions and risks. A strong focus on Python development is required.

The Software Engineer - DevOps is responsible for designing and implementing product features, automating IT and development processes, managing deployment environments, and building automation tools to enhance project execution and integration within cross-functional teams.

As a Senior Software Engineer, you will develop robust, scalable product features from scratch, ensure their security and maintenance, and provide bug fixes and testing to support cloud-scale applications for major global enterprises.

The Engineering Manager oversees a team of engineers, providing technical expertise and support during various project phases. They collaborate with the Professional Services team to understand customer needs, develop tailored technical solutions, manage team performance, allocate resources, enhance workflows, and ensure continuous development of team skills.

The Software Engineer will support customers by understanding product functionality, troubleshooting issues, and providing technical guidance. Responsibilities include developing knowledge base articles, deploying hot fixes, and enhancing customer support processes while practicing agile methodologies. Listening to customer needs and offering innovative solutions is key.