FINN
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Lead and develop FINN Customer Care Team to ensure outstanding customer experience. Define and implement customer service standards, monitor team performance, and contribute to customer success strategy. Maximize customer satisfaction and team engagement. Position based in Munich with remote work flexibility. Opportunity for personal and professional development in a high-growth startup environment.
As an Engineering Manager at FINN, you will be responsible for building and enhancing the online shop with the Discovery team. You will lead a team of engineers, contribute to the development of the online shop, strive for excellence in user experience, and follow engineering best practices.