Search the 8 jobs at Findhelp

The Senior Staff Product Support Engineer will support customers with technical implementations, troubleshooting, and code changes. Responsibilities include issue investigation, collaborating with R&D teams, managing customer configurations, improving processes, and advocating for product enhancements based on customer needs.

The Senior Professional Services Consultant will advance business objectives for a diverse customer base by ensuring the successful delivery, adoption, and optimization of social service software solutions. Responsibilities include conducting assessments, driving Findhelp adoption, and providing strategic consulting and project management services.

The Program Research Associate, known internally as a Curator, is responsible for verifying and maintaining program data, researching and adding new organizations to the network, responding to external requests, and participating in team meetings. The role is entry level with opportunities for learning and development.

Build lasting customer relationships, onboard new customers, and grow customer accounts

As a Senior Staff Cloud Infrastructure Engineer, you will develop processes and automated tools for engineering teams, design infrastructure-as-code, ensure service availability, and monitor code deployments. You'll collaborate closely with the team and contribute to multi-departmental engineering efforts while guiding others in their work.

The Senior Compliance Risk Manager will lead the execution of the compliance program focusing on healthcare regulations, ensuring adherence from third parties, conducting audits, guiding internal stakeholders, and enhancing organizational compliance. This role also requires monitoring compliance activities and implementing necessary improvements.

The Senior Account Executive at findhelp will be responsible for customer development activities, quota achievement, relationship management, and driving sales outcomes in a named territory. They will collaborate on campaigns, events, and help define sales and marketing processes to articulate the value proposition of the platform and services to key accounts. The role requires strong communication, collaboration, and enterprise SaaS selling experience, with a focus on the healthcare space.

The Manager, Customer Success will lead a team of Customer Success Managers, implement client solutions, manage client relationships, oversee team growth, and ensure customer advocacy while fostering cross-department collaboration. Responsibilities include team management, risk mitigation, and handling customer executive engagement, creating a culture of continuous improvement.