The Regional Director of State Government Relations at Findhelp is responsible for developing strategies to strengthen relationships with government officials, advancing the organization’s mission, and managing outreach to governmental agencies. This role involves collaborating with internal teams and lobbyists to build relationships, identify opportunities in government relations, and ensure alignment with business priorities.

The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.

As a Senior Staff Product Support Engineer, you will troubleshoot technical issues, manage customer configurations, communicate with cross-functional teams, and drive product improvements. Your role includes leading urgent investigations, automating processes, and developing best practices to enhance efficiency and effectiveness in customer support.

The Senior Professional Services Consultant will facilitate the adoption of Findhelp's social service software solutions by assessing client needs, providing strategic consulting, managing projects, and building relationships with stakeholders. The role focuses on empowering clients and optimizing their use of the software to achieve business goals.

The Program Research Associate (Curator) at findhelp is responsible for verifying and maintaining program data, researching new organizations to add to the network, responding to external requests, and contributing to team meetings while ensuring data accuracy and inclusion.

The Senior Customer Success Manager plays a critical role in building and maintaining relationships with clients, ensuring product adoption, managing onboarding processes, and addressing customer needs. Responsibilities include driving project plans, creating business reviews, facilitating communication, training staff, and advocating for customer success within the organization.

The Business Development Representative at Findhelp will generate and qualify leads to drive new business opportunities, leveraging tools like HubSpot, LinkedIn, and ZoomInfo. Responsibilities include outbound prospecting, relationship building, scheduling meetings for AEs, as well as collaborating across departments to achieve key performance indicators and provide market insights.

As a Principal Engineer at Findhelp, you will enhance our social care platform, lead engineering efforts, mentor other engineers, and ensure impactful product delivery. You'll collaborate across teams, refactor legacy code, and focus on user-centered design while maintaining architectural integrity and security.

As a Software Engineering Manager, you will lead a team of full stack developers, engage in technical challenges, ensure high engineering standards, and drive project success while maintaining a productive and collaborative engineering culture.

As a Senior Staff Cloud Infrastructure Engineer at findhelp, you will design and implement infrastructure as code using Terraform, manage GCP and Cloudflare infrastructure, and maintain monitoring and alerting systems. You'll oversee an on-call rotation, contribute to deployment pipelines, and mentor team members while collaborating across engineering divisions.

The Senior Account Executive will manage assigned territories and accounts, developing business strategies, fostering relationships with executives, and optimizing sales processes. Responsible for achieving sales quotas, forecasting, and offering feedback on product positioning and market trends. They will act as an ambassador within the healthcare community to promote the company's technology and initiatives.

As a Senior Staff Software Engineer at Findhelp, you will be responsible for enhancing the platform that connects people with social services. Key tasks include designing user experiences, refactoring legacy code, mentoring junior engineers, architecting scalable solutions, and collaborating across teams to deliver impactful products.

The Senior User Experience Designer at Findhelp will leverage a deep understanding of users to design and deliver solutions that improve connections to social care resources. Responsibilities include collaborating on product features, analyzing user feedback, creating wireframes and prototypes, and establishing design systems while fostering alignment among stakeholders.

The Partnership Marketing Manager will drive revenue growth by developing and executing co-marketing programs with partners. Responsibilities include creating partner-focused content, collaborating with sales teams, optimizing marketing materials, and measuring campaign effectiveness to enhance partner engagement and relationship management.

The Digital Marketing Manager will develop and optimize integrated marketing campaigns across various digital channels to enhance lead generation and engagement. Responsibilities include managing digital marketing strategies, optimizing website performance, analyzing metrics for ROI, and collaborating with cross-functional teams to improve marketing effectiveness.

The Event Marketing Manager leads event strategy, planning, execution, and measurement within Findhelp, aiming to enhance brand visibility, customer engagement, and generate leads for social care solutions. Responsibilities include managing logistics, collaborating with teams, developing marketing campaigns, and ensuring successful execution of events.

As an Account Director, you will manage executive customer relationships, ensuring customer retention, value expansion, and revenue growth for Findhelp's platform. Responsibilities include creating strategic account plans, monitoring customer health, mentoring team members, and leading initiatives to drive success for large, complex accounts.

As a Senior Staff Data Scientist, you will lead high-impact analytical projects, build predictive models, and work with cross-functional teams to develop data-driven solutions. This role involves collaborating with clients to understand their data needs and applying business acumen to drive innovations that enhance outcomes. You will also design and deploy machine learning models and ensure data solutions integrate seamlessly into business processes.

The Channel Account Executive will manage strategic channel partnerships, deepen relationships, drive sales and marketing support, and support partners with enablement materials and training. Responsibilities include managing pipeline deals, developing go-to-market plans, and enhancing partner engagement through regular communication and collaboration.

The Sr. Business Solutions Architect at findhelp is responsible for shaping platform strategy, developing roadmaps, overseeing complex projects, and ensuring alignment across teams. They partner with engineering and R&D leadership to optimize solutions and continuously improve processes that meet customer needs and support the company's mission.