Senior Staff Engineer (Backend, SchoolCare)

We’re changing the way people connect to social care. 

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. 

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

As a division within findhelp, SchoolCare’s mission is to improve children’s health with technology that efficiently connects schools, families, and healthcare providers. Our solution builds off of our school-centered digital health platform, enabling HIPAA & FERPA-compliant digital health charting, chronic disease management, and immunization compliance reporting. The SchoolCare team is working hard to drive improved health outcomes for American public school districts through health technology and preventive care.

The ideal candidate is a highly skilled software engineer with a strong background in both education and healthcare sectors to join our dynamic team. The Staff Engineer will play a crucial role in connecting and enhancing our software systems, ensuring seamless data flow and integration. The ideal candidate will possess a deep understanding of industry-specific standards, compliance requirements, and a proven track record of developing and maintaining integrations in complex environments.

Responsibilities & Duties:

• Software Solutions: Create custom software solutions tailored to the unique needs of educational and healthcare clients (such as building custom queries and SIS plug-ins and adapters).
• Integrations Development: Design, develop, and maintain integrations with School Information System (SIS) platforms (like PowerSchool, Infinite Campus, ProgressBook, etc.). Collaborate with cross-functional teams to understand integration requirements and ensure the successful execution of projects.
• Compliance and Security: Ensure that integrations meet industry-specific compliance requirements such as HIPAA and FERPA. Implement security best practices to safeguard sensitive data during transmission and storage.
• Quality Assurance: Conduct thorough testing of integrations to identify and resolve any issues. Perform system validation and regression testing to maintain the integrity and functionality of integrations. Partner with customers (School Districts) to test and validate solutions
• Documentation: Maintain detailed documentation of integration processes, including architecture, design, and configuration. Document best practices, guidelines, and troubleshooting steps for future reference.
• Monitoring and Troubleshooting: Implement monitoring solutions to proactively identify integration issues and develop effective troubleshooting strategies to resolve them quickly.
• Collaboration: Work closely with product managers, software engineers, and subject matter experts to gather requirements, plan integration projects, and provide technical support as needed. 

Qualifications:

• 5+ years of relevant technical experience working in software engineering 
• 4+ years experience working with Ruby on Rails
• 1+ years experience working with Python preferred
• 1+ years working with School Information System (SIS) platforms (like PowerSchool, Infinite Campus, ProgressBook, etc.) preferred
• Project management skills for handling integration projects from start to finish
• Strong knowledge of compliance standards in healthcare (HIPAA) and education (FERPA)
• Familiarity with database systems and data transformation techniques
• Experience with web services + RESTful APIs
• Exceptional problem-solving skills and attention to detail
• Effective communication and collaboration skills
• Ability to work in a fast-paced, dynamic environment
• An interest in social determinants of health and healthcare 

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas.

Perks at Findhelp 

•401k & stock options 

•Free food and onsite gym at our Austin HQ 

•Paid parental leave

•Competitive PTO & 10 paid holidays

•Health, dental, and vision insurance

•Dog-friendly office in Austin HQ

•24/7 access to telemedicine and counseling

•Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

•Culture Committee 

•Leadership Development Training

•Paid Volunteering Time