The Customer Call Hub Adviser is the first point of contact for customers at the Financial Ombudsman Service, assisting with setting up complaints, answering queries, and effectively addressing customer concerns. They ensure smooth processing of complaints by understanding and responding to customer needs through effective communication.

As a Network Engineer, you will provide support and maintenance for network systems, resolving technical issues and driving improvements. You will collaborate with teams and take ownership of systems while ensuring adherence to SLA requirements. Occasional out-of-hours work may be needed.

The Solutions Architect is responsible for crafting technology solutions to address complex business challenges. This role focuses on developing comprehensive solutions, translating business requirements into technical implementations, and collaborating with development teams to ensure effective deployment, scalability, and security.

The role involves supporting Azure Cloud services and a range of applications such as Microsoft Dynamics 365 and SharePoint Online. Responsibilities include troubleshooting, problem-solving, monitoring application performance, and collaborating with development and production teams. Communication and technical skills are essential for effectively resolving issues and enhancing customer experience.