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Azure Engineer
Are you passionate about developing and delivering AI and Gen AI based optimizations? Do enjoy working with technology teams and stakeholders to help solve problems?
Contract 12-month FTC
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: Circa £55,000
Reporting to: Machine Learning Lead
Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
At the Financial Ombudsman Service, we’re working to enhance our service by setting the standard for modern, efficient, accessible alternative dispute resolution. This is an exciting opportunity to join us as a new Executive team was established last year to bring the Service on the next phase of its journey.
The Intelligent Automation team at the Financial Ombudsman Service, is developing and delivering AI and Gen AI based optimizations that provide benefits to the business. The team designs and develops Azure applications and data processing pipelines for various AI projects.
You’ll be working with senior developers, product owners and business analysts and contributing to the requirement definition, development, solution design and architectural designs. You’ll also be involved in sprint planning by defining and owning the user stories as well as providing estimates for your work. You’ll be developing solutions that has direct impact to business teams who are the users of the solutions.
You’ll be working with the technology team and business stakeholders and will help to solve problems by using data to identify and create new machine learning, and automation solutions. You’ll also be helping to share your knowledge by collaborating with the wider IT team and helping to develop process and training documentation.
Key responsibilities
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Working collaboratively with senior developers to assess the potential impact of a range of different solutions.
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Determining appropriate methods for developing a solution
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Identifying opportunities for Continuous Improvement and optimizations of existing solutions
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Taking personal responsibility for delivering on your objectives in line with our values
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Creation of high level and low-level specification for development work
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
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A good level of experience in developing and deploying large scale data transformation/processing pipelines in Azure.
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Tech stack
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Azure Data Factory
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Logic Apps
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SQL, Cosmos DB
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Azure Batch, Azure Functions
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Azure Dev Ops – CI/CD
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Bicep templates
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Working in an agile development environment with the ability to communicate technical concepts and analytical outputs to a diverse set of stakeholders.
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Being able to provide estimates for business requirements and break it down to tasks.
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Have in depth knowledge of various Azure services
Desirable Criteria
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Experience in Power Platform
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Python or other programming language experience
Why Financial Ombudsman Service?
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
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25 days holiday entitlement, with the option to buy extra or sell days
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Generous pension
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Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
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Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
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Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
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Employee Assistance Programme
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Extensive opportunities for personal and career development
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Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London
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Extensive Well-being resources including on-site therapists (London office only)
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Beautiful and bright London office looking over the Thames and near to mainline stations
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Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
How do I apply?
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Please upload your CV, which should highlight relevant skills and experience and explain any gaps in your working life.
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Use the supporting statement box to demonstrate how you meet the minimum criteria.
Applications need to be submitted by 11:59pm on Sunday 14th April 2025
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
We’re proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email [email protected] and let us know your preferred method of contact.
Find out more
Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there!
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LinkedIn: Financial Ombudsman Service
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Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us
Good luck with your application!
What We Do
We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example:
o bank accounts, payments and cards
o payment protection insurance (PPI)
o home, car, travel and other types of insurance
o loans and other credit, like car finance
o debt collection and repayment problems
o mortgages
o financial advice, investments and pensions
If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right.
When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives.
Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website
