Engrain
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As an Account Management Specialist at Engrain, you will ensure customer retention by implementing strategies to reduce churn, supporting the sales team, and providing customer education. You will analyze churn trends and facilitate license transfers while collaborating with various internal teams to improve customer experience and satisfaction.
As a Production Artist, you will produce clean and technically precise designs using Adobe Illustrator, converting raster images to vector formats and ensuring quality across various projects while meeting deadlines.
As a Solutions Specialist at Engrain, you will provide exceptional support for core products and assist in the creation of troubleshooting documentation. You will communicate technical solutions to customers, identify and provide solutions to common issues, conduct training, and collaborate closely with the product team.
The Implementation Specialist is responsible for managing the planning, coordination, and execution of TouchTour projects, ensuring high standards and client satisfaction. Responsibilities include maintaining project schedules, coordinating internal resources, troubleshooting technical issues, and providing strategic advisory support to clients.
As an Account Manager, Creative Services, you'll coordinate projects, manage client expectations, and liaise between clients and internal teams to deliver custom websites and branding solutions. You'll ensure project quality, handle multiple priorities, and strengthen agency-client relationships.
The HR Generalist will manage the employee lifecycle from recruitment to offboarding, provide HR advisory support, ensure compliance with employment laws, maintain employee records, analyze HR data, and oversee HR projects. They will collaborate with management on talent management strategies and drive employee engagement initiatives.