Search the 38 jobs at Empower (empower)

As a Senior Manager for Quality Assurance, you will be accountable for improving and ensuring the quality within the organization, focusing on personal wealth management strategies and enhancing customer satisfaction.

The Quality Assurance Specialist will evaluate phone interactions of representatives and advisors, ensuring compliance with industry regulations. They will provide feedback, document issues, generate call monitoring reports, and assist in training. Responsibilities also include updating evaluation methodologies and collaborating with various internal resources.

The position involves working within a growing organization that prioritizes associate contributions towards personal wealth management and financial goal achievement while fostering a diverse and inclusive environment.

This role involves overseeing quality assurance processes, ensuring compliance with industry standards, and enhancing customer satisfaction. You will lead efforts in evaluating and improving service delivery, implementing quality control measures, and fostering a culture of continuous improvement within the organization.

The role involves analyzing investment opportunities in Agency MBS and CMBS markets, conducting fundamental and technical analysis, monitoring performance, and managing trading operations. The analyst will work closely with portfolio managers on investment strategies, oversee transaction performance, and maintain relationships with broker/dealer counterparts.

As an Outbound Associate, you will engage in outbound and inbound phone sales, generating interest in wealth management services among potential clients and coordinating virtual meetings with Financial Advisors. You will also assist users with the financial dashboard and record interactions in CRM software.

The FP&A Analyst will develop financial models, prepare reports, forecasts, and budgets for specific business areas. They serve as the main FP&A contact for a sales channel, analyze revenue and expense budgets, track performance trends, and partner with stakeholders to identify KPIs.

The role involves processing transactions for US retirement plans, ensuring accuracy and confidentiality, responding to client requests, and participating in process improvements and quality control. Strong organizational skills and the ability to manage priorities are essential, along with good communication and typing skills.

The Director of Financial Operations oversees various teams including Monetary Control, Investment Control and Taxation, ensuring compliance and operational standards. Responsibilities include strategy development, risk mitigation, project management, staff training, and operational reviews. This position requires strong leadership and the ability to enhance operational efficiency through effective planning and quality improvement processes.

The Relationship Manager supports large and nonprofit plans, acting as the central contact for client relationships, managing overall service delivery, client satisfaction, and financial performance. Responsibilities include conducting client meetings, managing plan design and compliance, delivering presentations, and enhancing client relationships through strategic solutions and reporting.

As a Senior Financial Advisor & Planner, you will manage a book of clients, providing holistic financial planning and investment guidance, ensuring client satisfaction and retention, while liaising with internal teams and potentially training new advisors.

The Solutions Architect will align technology solutions with the business strategy, developing technology roadmaps and reference architectures. Responsibilities include leveraging SOA and microservices, maintaining deployment skills in SaaS, PaaS, and IaaS, and ensuring efficient integration via various protocols. The role involves collaboration across teams to design cloud-compatible applications and influence technology strategies.

The AWS Solutions Architect role involves collaborating with both business and IT teams to develop and align technology strategies, create reference architectures, and implement solutions while driving the strategic direction of technology. The role also includes participating in emerging technology experiments and coaching technology team members on best practices.

Design, implement, and maintain Oracle database systems, perform tuning and optimization, develop backup and recovery strategies, monitor system integrity, enforce security policies, collaborate with teams, stay updated on Oracle technologies, provide mentorship.

The Senior Manager, Planning Consultation develops strategies for customer engagement and planning advice, overseeing a team to enhance business growth and customer relations. Responsibilities include coaching, managing performance, conducting consultations, and resolving escalated issues in a fast-paced environment.

The VP of Social Media Marketing Communications is responsible for developing and implementing a comprehensive social media strategy, creating engaging content, monitoring social media trends, collaborating with internal teams, managing analytics, and leading a team of social media professionals.

As a Senior Software Engineer at a growing organization, you will work on designing, implementing, and supporting web-based applications using Java, MySQL, and AWS services. Responsibilities include developing REST Web Services, designing cloud-native distributed systems, and ensuring secure application development. The role requires 4+ years of professional software engineering experience and a Bachelor's degree in Computer Science or a related field.

The Marketing Communications Senior Manager is responsible for developing and implementing strategic communications and PR campaigns to build the company's brand and drive leads. They collaborate with business leaders, manage agency relationships, and oversee content creation and distribution. The role requires strong communication skills, leadership, and strategic planning abilities.

As a Financial Consultant at Empower, you will provide guidance to customers regarding their retirement savings options, including 401Ks and IRAs. Your role involves educating clients on retirement plans, deepening customer relationships, and achieving sales goals. You will have the opportunity for promotion to Senior Financial Consultant, enhancing your income potential.

The Lead Cloud DBA will design, implement, and maintain various database systems such as MySQL, Redshift, and DynamoDB in AWS environments, ensure optimal performance, and lead a team of database administrators. Responsibilities include database sharding, backup strategies, and collaborating with cross-functional teams.