Search the 55 jobs at Employment Hero

As a Guided Implementation Consultant, you will support customers in their initial experience with Employment Hero, providing assistance throughout their implementation journey. Your responsibilities include delivering excellent customer service, troubleshooting technical queries, and identifying opportunities for process improvements to enhance the overall customer experience.

As a Payroll Implementation Consultant at Employment Hero, you'll provide customer support and technical troubleshooting during the implementation of the platform. You'll leverage insights to improve customer experiences, assist in self-implementation, and manage objections. Your role involves understanding customer needs while navigating through various customer interactions and being the voice of the customer to influence future product development.

As an Intermediate Backend Software Engineer at Employment Hero, you will develop cloud-based applications, enhance the Payroll system, collaborate in an Agile environment, perform debugging, ensure code quality, and mentor junior team members while working closely with business stakeholders to design and implement new features.

As a Bilingual Partnerships Account Executive at Humi, you will manage the entire sales cycle, identify and secure new partnerships, convert leads into revenue, and maintain CRM data. This role focuses on the Quebec market, requiring bilingual communication in French and English, and emphasizes a strategic approach to driving business growth and achieving sales targets.

The Marketing Operations Data Analyst will support the marketing team by managing customer data, executing data-driven initiatives, and enhancing the efficiency of marketing campaigns. Responsibilities include data management, data analysis, producing reports, and collaborating with sales to improve data quality and processes.

As an HR Support Consultant, you will be part of the Customer Experience team, responsible for providing support to clients post-implementation of the Employment Hero platform. Your role includes resolving customer tickets, conducting customer support triage, analyzing product functionality, and collaborating with various teams to ensure customer satisfaction and identify improvement areas while managing urgent issues proactively.

As a Payroll Support Consultant, you will assist customers after they implement Employment Hero, resolving support tickets, troubleshooting issues, and educating users about the platform. You will analyze product functionality, manage client escalations, and document interactions using tools like ZenDesk and Salesforce to enhance customer experiences.

As an Account Manager for Financial Partnerships, you'll manage and grow relationships with financial partners, particularly in the Superannuation sector. You'll develop strategic plans, collaborate with various internal teams, stay informed on industry trends, and explore growth opportunities to enhance market share.

As a Customer Growth Manager, you will oversee customer lifecycle marketing initiatives, drive upsell and cross-sell strategies, track performance metrics, and enhance customer engagement. You will work closely with product marketing to promote new features and ensure a top-notch customer experience while guiding stakeholders with updates and insights.

As a UX Designer at Employment Hero, you will create innovative web experiences, conduct user research, develop information architecture, design for CMS platforms, and collaborate with various teams to ensure user-centered designs align with brand standards and drive business results.

As a Guided Implementation Consultant at Employment Hero, you will provide exceptional customer service and implementation support, helping customers effectively adopt and utilize the Employment Hero platform. You will leverage insights and customer data to improve the implementation journey, troubleshoot technical issues, and collaborate with teams to enhance the customer experience.

As a Marketing Operations Manager, you will design, implement, and optimize campaign management processes, collaborate with marketing teams, analyze customer lifecycles to enhance conversion rates, and improve workflows for efficiency. You will also engage in learning and development while contributing to the success of campaigns across the organization.

The Growth Product Manager at Employment Hero will drive product-led growth strategies, optimize user journeys, and enhance product offerings. Responsibilities include developing growth roadmaps, conducting market research, analyzing customer feedback, and collaborating with cross-functional teams to meet ambitious growth metrics in a fast-paced environment.

As a Senior Site Reliability Engineer, you will work on the application layer and infrastructure of the Payroll system, addressing coding issues in .NET, improving deployments, and engaging in proactive monitoring and performance analysis.

As a Senior Digital Designer at Employment Hero, you will create visually compelling design assets, manage multiple projects autonomously, collaborate with teams for cohesive brand campaigns, mentor junior designers, and stay current with design trends. You will ensure the alignment of designs with brand identity across various platforms including digital and print.

As an Intermediate Backend Software Engineer at Employment Hero, you will develop and maintain web application components using Ruby and ReactJS, collaborate with product teams, mentor junior developers, conduct code testing and reviews, and enhance legacy features of an HR tech platform.

As a Commercial Insights Analyst at Employment Hero, you'll utilize your analytical expertise to service data requests, develop advanced data models and dashboards, generate actionable insights from complex datasets, and support business strategies. You will collaborate with technology teams to ensure data integrity and engage with leadership to present data-driven recommendations.

The Partnerships Account Executive will be responsible for identifying and closing new partnerships, managing the full sales cycle, and driving new business opportunities. The role involves leveraging warm leads as well as outbound prospecting, while maintaining and reporting accurate data in the CRM system, Salesforce.

As a Senior Frontend Engineer, you will develop critical product features using ReactJS and Ruby on Rails in an AWS Cloud environment. Responsibilities include writing automated tests, collaborating with design and product teams, mentoring junior developers, and enhancing legacy features on the HR tech platform.

As a Senior Ruby on Rails Developer, you will be responsible for developing and maintaining applications using Ruby. You will analyze systems for improvements, lead projects to enhance performance and security, and collaborate with teams to optimize the technology stack, while ensuring high-quality code through testing and code reviews.