Senior Machine Learning Engineer

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role 

As a Senior Machine Learning Engineer, you will play a pivotal role in advancing our AI efforts. You will have expert-level understanding of LLMs and stay up to date with the latest developments in this space to build scalable, robust, and high-performance AI systems. Your deep technical expertise and business acumen will be crucial in identifying opportunities for AI integration and leading implementation projects that drive business growth.

Your key focus areas will be: 

• Design and build working prototype/s for machine learning and AI applications.
• Architect and implement scalable AI systems and pipelines, ensuring seamless integration with existing infrastructure.
• Design an evaluation framework to track the system performance online and offline.
• Understand business needs and identify opportunities where AI can drive significant value, creating actionable strategies and roadmaps for AI implementation.
• Develop compelling business cases, clearly define objectives, scope, and deliverables for AI projects.
• Work closely with cross-functional teams, including software engineers and product managers, to build AI solutions that solve customer problems.
• Provide technical guidance and mentorship to other ML engineers, fostering a culture of continuous learning and innovation.

Who you are 

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: 

• 5+ years of experience in machine learning, with a strong focus on applied AI and large language models.
• Strong experience with programming languages, techniques and frameworks aligned with machine learning.
• Experience with Generative AI, Prompt Engineering and Large Language Models.
• Be at the cutting edge of AI research, continuously exploring new methodologies, tools, and techniques to enhance our AI capabilities.
• Design and build working prototype/s for machine learning and AI applications.
• Architect and implement scalable AI systems and pipelines, ensuring seamless integration with existing infrastructure.
• Design an evaluation framework to track the system performance online and offline.
• Work closely with cross-functional teams, including software engineers and product managers, to build AI solutions that solve customer problems.
• Provide technical guidance and mentorship to other ML engineers, fostering a culture of continuous learning and innovation.
• Understand business needs and identify opportunities where AI can drive significant value, creating actionable strategies and roadmaps for AI implementation.
• Develop compelling business cases, clearly define objectives, scope, and deliverables for AI projects.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: 

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.