Search the 16 jobs at Degreed

As a Technical Support Specialist at Degreed, you will provide direct support to clients and end-users, resolving technical issues via phone, email, or chat. You will document problems, research solutions, and ensure client satisfaction, while also assisting in onboarding new team members and staying updated on product changes.

As a Technical Support Specialist at Degreed, you will provide essential technical support to clients and end-users through various communication channels. Your role involves diagnosing and resolving software issues, documenting these resolutions, and collaborating with team members to enhance the client experience. Additionally, you will need to stay updated on product changes and assist in onboarding new team members, all while delivering excellent customer service.

As Regional VP of Sales, you will lead Degreed's efforts in the LATAM region, focusing on pipeline generation, new customer acquisition, and upselling. You will manage a high-performing sales team, execute the GTM strategy, and ensure alignment with global objectives. Your leadership and sales skills will be crucial in achieving growth targets and nurturing client relationships.

The Technical Support Engineer Tier II role involves providing Level 1 and Level 2 technical support to clients via various channels, resolving technical issues, documenting resolutions, and enhancing support processes. The engineer will also work on client integrations and collaborate with cross-functional teams to ensure client satisfaction.

The VP of Product Management will lead the Platform Product team at Degreed, defining the vision and executing the strategy for the enterprise platform. Responsibilities include managing product roadmaps, leading teams, collaborating with stakeholders, conducting market research, and ensuring a customer-centric approach to deliver impactful products.

Degreed seeks a Regional VP of Sales for the APAC region to drive pipeline generation and account management. Responsibilities include executing GTM strategy, exceeding sales quotas, recruiting and developing a sales team, building customer relationships, and innovating sales strategies. The role requires collaboration across teams and the ability to navigate complex sales processes successfully.

As an Escalation Engineer at Degreed, you will provide technical support to clients, troubleshoot complex issues, and enhance system integrations. You'll work collaboratively with engineering teams, manage SSO configurations, and develop automation scripts to improve workflows and client experiences.

The Solutions Architect at Degreed will collaborate with cross-functional teams to design and implement technical solutions tailored to client needs. Responsibilities include analyzing client requirements, ensuring seamless integration with third-party systems, and enhancing platform capabilities by leveraging expertise in data transfer and integration protocols.

The Technical Product Support Engineer will resolve client technical issues, provide Level 1 and Level 2 support through various channels, and ensure efficient documentation and escalation of problems. This role focuses on enhancing client satisfaction and retention by diagnosing issues related to software and system functionalities.

As a Technical Support Specialist, you'll provide high-quality technical assistance to clients, ensuring prompt resolution of issues and enhancing client satisfaction. Responsibilities include issue tracking, documentation, analyzing client challenges, and proactively assisting clients while collaborating with the team.

The SaaS Solutions Architect will design and implement solutions to meet client needs by collaborating with sales, product, and other teams. Responsibilities include consulting on business strategy, managing technical inquiries, delivering product demonstrations, and ensuring adherence to industry standards.

As a Partner API Solutions Consultant at Degreed, you will act as a technical liaison for partners, enabling smooth integrations with the company's API. Responsibilities include leading the implementation certification program, overseeing partner onboarding, offering technical support during API integrations, and gathering feedback for product improvement.

As a People Experience Generalist, you will manage employee experience processes, streamline HR operations, oversee compliance, and enhance employee engagement. Your role involves collaboration on initiatives, ownership of the employee lifecycle, and leading benefits administration, with a focus on APAC and EMEA regions.

The Director of Revenue Enablement at Degreed will lead efforts to execute the field enablement strategy, collaborating with Sales, Product, and Marketing to develop training and resources for maximizing sales potential. Key responsibilities include designing training programs, identifying skills gaps, managing onboarding processes, and measuring the effectiveness of enablement initiatives.

As a Senior C#.Net Fullstack Engineer with DevOps, you will design and maintain the infrastructure for our learning platform, support application deployment, and work on migration projects using AWS and Azure. Responsibilities include leading application containerization efforts, automating software delivery processes, and collaborating closely with development teams.

The VP of Cloud Operations will lead the Cloud Operations team, overseeing the infrastructure strategy, cloud architecture, and operational performance. Responsibilities include ensuring platform stability, managing cloud costs, and leading a high-performance team. A strong focus on security, compliance, and collaboration with cross-functional teams is essential.