Search the 10 jobs at Crystal Cruises

The Business Analyst will support the Chief Product Officer by familiarizing with the company's processes, analyzing organizational SOPs, preparing dashboards for key KPI, monitoring industry trends, and coordinating meetings. The role demands analytical skills to solve problems and a proactive approach to project management.

The Global Trade Marketing Manager will oversee digital trade channels and content strategy, manage the trade portal, create marketing collateral, and collaborate with teams to drive partner engagement. The role includes developing campaigns aligned with brand strategy and assessing digital channel performance.

The Marketing Director will execute the regional marketing strategy for Crystal in The Americas, overseeing a team in Miami. Responsibilities include managing budgets, executing integrated campaigns, project management, and performance reporting, while collaborating with global and local stakeholders to enhance brand visibility and drive results.

The Business Development Specialist at Crystal Cruises drives sales by managing relationships with travel agency accounts. This role involves training, coordinating sales events, maintaining CRM databases, executing outbound calling campaigns, and supporting Regional Sales Directors with sales initiatives. The Specialist aims to expand market share and improve sales objectives through strategic planning and engagement with partners.

As a Trade Reservations Consultant at Crystal Cruises, your role involves handling inbound sales calls, providing detailed information on cruise offerings, ensuring accurate bookings, and delivering exceptional customer service. You will also resolve minor issues, maintain relationships with clients through a CRM, and collaborate with other departments to support service goals.

The Manager of Destination Experiences oversees the development of luxury shore excursions. This role involves building relationships with vendors, selecting tour programs, pricing, setting up systems, ensuring contracts and insurance compliance, monitoring guest satisfaction, conducting site inspections, and collaborating with marketing and sales teams.

The HR Coordinator will support human resources functions including recruitment coordination, onboarding, off-boarding, and maintaining personnel records. They will collaborate with the HR team on employee management matters and assist with performance reviews and surveys.

The Global Trade Marketing Manager oversees Crystal's digital trade channels and content strategy, manages the trade portal, and develops marketing collateral to support new features. Responsibilities include optimizing partner engagement, aligning marketing content with brand strategy, managing e-newsletters, and assessing digital channel performance.

The HR Coordinator will assist in various HR functions including recruitment, onboarding, and payroll maintenance while working closely with the HR team to support all employees. Responsibilities include managing employee records, assisting with performance reviews, and ensuring compliance with labor laws.

The Manager of Destination Experiences develops luxury shore excursion programs by collaborating with tour operators and vendors. Responsibilities include building relationships, product development, pricing, and ensuring guests' satisfaction through constant analysis. The role also requires coordination with marketing and supervising legal contracts and insurance for providers.