Search the 31 jobs at CookUnity

The Receiving Associate is responsible for preparing and fulfilling orders by stocking, picking, packing, and organizing products. Duties include maintaining cleanliness, inventory management using software, and providing support to kitchen staff with merchandise. Ensures compliance with food safety standards and participates in the weekly counting of inventory.

The Operations Manager at CookUnity oversees operations in fulfillment and logistics, leading a team, managing productivity improvements, ensuring food safety compliance, and enhancing delivery experiences. The role is strategic and hands-on, requiring effective leadership and project management skills.

Lead the Frontend and Backend engineering teams in the Growth Zone at CookUnity, focusing on enhancing customer acquisition and retention through technical excellence and effective processes. Collaborate across teams and mentor engineers to ensure timely delivery of impactful projects while maintaining system quality.

As a CX Operations Supervisor, you will oversee daily operations, provide strategic oversight, ensure efficient processes, and enhance customer satisfaction. Your role involves managing team performance, resolving complex issues, collaborating with management, and driving process improvements to maintain high service standards.

The Customer Experience Supervisor is responsible for leading a customer support team, improving client interactions, and organizing daily tasks to ensure outstanding customer service. The role involves monitoring performance, training staff, and providing solutions to inbound requests. This position requires a data-driven mindset and strong communication skills to enhance customer satisfaction as operations expand.

As a Customer Experience Supervisor at CookUnity, your role will involve managing a customer support team, prioritizing inbound requests, solving customer issues, and ensuring an outstanding customer experience. You will analyze problems through data, coordinate with operations, hire and train agents, and maintain performance standards.

As a CX Operations Supervisor, you will oversee daily customer operations, handle complex issues, manage a team, and implement process improvements to enhance service delivery. Your role involves collaborating with other departments and monitoring performance metrics to ensure efficient operations.

The Customer Experience Specialist will support customers by resolving inquiries about products, subscriptions, and services. Responsibilities include addressing issues via email and chat, ensuring timely responses, and providing an outstanding customer experience. A positive attitude and empathy are crucial in resolving customer concerns.

The Sustainability Lead is responsible for ensuring sustainable practices in the facilities, monitoring compliance, and facilitating waste management and donations. They conduct audits, support green initiatives, and work with the operations team to achieve sustainability objectives.

The Growth Acquisition UX Designer will optimize user acquisition experiences through user journey design, analyze user flows for friction points, collaborate across teams, and utilize data-driven insights to improve conversions and user engagement.

The Customer Operations Specialist at CookUnity ensures efficient operations within customer experience processes by managing interactions, handling credits and refunds, troubleshooting delivery issues, and collaborating across teams. This role emphasizes problem-solving and effective communication to enhance operational excellence and customer satisfaction.

As a Customer Operations Specialist, you will ensure seamless operation in logistics, fulfillment, and customer experience. Responsibilities include handling customer interactions, managing operational tasks, resolving issues, coordinating deliveries, and employing strategic approaches to enhance service quality.

The CRM Marketing Associate will support the CRM team by implementing email, SMS, and push notification campaigns for lead generation. Responsibilities include maintaining the CRM marketing calendar, assisting in performance reporting, and facilitating communication between the CRM team and other departments.

As a Controller, you will lead the accounting operations, ensuring compliance with GAAP, overseeing treasury operations, managing risk, and tax compliance. You will build and develop a high-performing accounting team while enhancing financial systems to support CookUnity's growth.

As a Data Analyst at CookUnity, you will support product strategy with data insights, build predictive models, create reports and automated dashboards, and present findings to leadership. You will also work with engineering on data infrastructure and improve decision-making processes.

The Customer Experience Specialist at CookUnity is responsible for handling inbound customer requests, providing solutions to issues related to subscriptions, products, and services. The role involves addressing time-sensitive problems, escalating critical cases, and developing expertise in CookUnity’s offerings. A customer-centric approach with outstanding communication skills is essential to ensure a positive experience for clients.

As a Talent Coordinator at CookUnity, you will manage scheduling for interviews across departments, conduct reference checks, and ensure a high standard of candidate experience. You will collaborate with the Talent Acquisition team to streamline processes, maintain compliance, and improve the use of hiring tools, all while communicating effectively with candidates and hiring managers.

As a Sr Full Stack Engineer, you will enhance tools and systems for CookUnity's Customer Experience team. Your responsibilities include designing and implementing features, improving user experience, mentoring engineers, and ensuring system uptime. You'll collaborate with various teams to refine products in an agile environment.

As a Staff Software Engineer in Marketing Technology, you will design and architect scalable platforms for customer engagement through marketing technology. Your role will require integrating customer data platforms, managing A/B testing, and ensuring data quality throughout the marketing technology stack. You will work closely with marketing and growth teams to optimize campaign performance and enhance customer experiences.

As a Senior Frontend Engineer at CookUnity, you will enhance the customer-facing web applications using ReactJS and NextJS, ensure optimized performance, collaborate with backend engineers, and mentor junior engineers. You will also contribute to design systems, conduct code reviews, and keep up with frontend technology trends.