The Finance Graduate position at Castle Trust Bank offers recent graduates the opportunity to participate in a rotational program across various finance departments, gaining hands-on experience in areas such as treasury, financial reporting, and regulatory compliance, while developing essential analytical and communication skills in a collaborative environment.

The Head of New Business Processing will oversee the mortgage Underwriting and Completions teams, ensuring quality customer service and compliance with the Bank's credit policies. Responsibilities include managing relationships with brokers, aligning with the Property division's strategy, and reporting to the credit committee for high-value cases. This role requires exceptional leadership skills and experience in a regulated mortgage lending environment.

The Customer Services Administrator will manage post-completion mortgage processes, handle customer inquiries, produce redemption statements, issue annual statements, and manage refunds. They will collaborate with stakeholders and handle complaints while ensuring a high standard of customer service in a hybrid working environment.

The Business Development Manager at Castle Trust Bank is responsible for enhancing relationships with intermediaries, leveraging specialist property finance knowledge to foster business growth, and managing a sales pipeline to achieve commercial targets. This role involves collaboration with various teams to optimize strategies and representing the bank positively in all interactions.

As a Product Manager at Castle Trust Bank, you will lead the product proposition for the Property division, overseeing product design, development, and performance monitoring. Responsibilities include market analysis, driving revenue strategies, and collaborating with various teams while ensuring high-quality standards.

The Contact Centre Associate will support customers by providing exceptional service via telephone and email. Responsibilities include answering queries related to savings accounts and retail finance, handling account statuses, and ensuring high-quality written communication. The role requires attention to detail, adaptability to a changing environment, and comfortable usage of computer systems, with training provided.

The Mortgages Administrator will manage a pipeline of mortgage applications, conducting reviews, credit and property checks, and supporting brokers throughout the process. The role requires excellent customer service, attention to detail, and the ability to handle a demanding workload while adhering to policies.

The Savings Administrator will support savings customers through a variety of administrative tasks, including account opening, onboarding, ISA processing, and customer inquiries. This role emphasizes compliance with regulatory obligations and excellent customer service, as well as adapting to changing environments and prioritizing tasks effectively.