Cargomatic
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The Operations Representative will manage communication with customers, streamline day-to-day operational tasks, collaborate with internal teams to improve customer experience, and enhance data metric management. This role involves creating SOPs for offshore support and innovating new processes to better serve clients.
The Senior RPA Developer will work with product managers and business users to analyze processes, propose efficiency improvements, develop RPA governance and best practices, and manage automation solutions. Responsibilities include deployment, monitoring, troubleshooting of bots, and integration with external systems, along with conducting testing and code reviews.
The Senior Product Manager will oversee the data and analytics product lifecycle, focusing on customer insights and innovative solutions. Responsibilities include managing product roadmaps, executing release planning, collaborating cross-functionally, fostering agile practices, and enhancing customer experiences within the logistics sector.
The Data Scientist will build and manage dashboards for financial insights, analyze financial data trends, support FP&A efforts, collaborate across departments, and develop data models for forecasting. They will be responsible for transforming complex data into actionable insights for financial decision-making.
You will manage customer onboarding and integration projects, ensuring excellent delivery of product solutions while fostering relationships with clients and stakeholders. You will lead agile project management processes, mitigate project risks, and support post-production activities, driving continuous improvement and ensuring customer satisfaction.
The GTM Product Marketing Manager will lead the Drayage/Global Mile product's growth, develop go-to-market strategies, create competitive pricing, ensure customer satisfaction, and drive collaboration across departments to meet product goals while maintaining performance metrics.
The Operations Coordinator at Cargomatic will ensure smooth terminal operations by providing high-level customer service, managing driver support and carrier pickups, as well as coordinating dock activities and managing reports. They will also be responsible for building jobs manually and offering ETAs, alongside attending operational meetings and adjusting rates.
The Customer Service Representative at Cargomatic will provide support in drayage, trucking, and container shipping. Responsibilities include handling customer inquiries, managing accounts, coordinating with internal teams, resolving issues, and generating reports on customer satisfaction.
The Billing Manager at Cargomatic will oversee billing operations, ensuring accuracy, compliance, and efficiency while managing and mentoring the billing team. Responsibilities include preparing invoices, reconciling accounts, collaborating with finance and customer service, and leading cross-functional projects to enhance billing processes. Strong leadership and communication skills are necessary for this fast-paced role.
The Director of Customer Onboarding & Sales Operations oversees the onboarding process for new clients, focusing on EDI/API integration while optimizing operations in collaboration with sales, engineering, and customer support teams. They utilize data to monitor the onboarding pipeline, develop strategies for successful integration, and enhance customer relationships to drive long-term success.
The Payroll Specialist is responsible for processing and maintaining accurate payroll records, managing timekeeping systems, handling payroll inquiries, ensuring compliance with payroll regulations, providing administrative support, and collaborating with HR and finance teams for reporting and audits.
The Director of Operations will manage daily operations across five terminals of XLR8, focusing on operational efficiency, profitability, and customer satisfaction. Responsibilities include overseeing intermodal and trucking operations, mentoring staff, optimizing fleet utilization, and ensuring compliance with regulations. The role requires collaboration with senior leadership and involves strategic planning and continuous improvement.